What are the responsibilities and job description for the Market Associate - Eataly Soho position at Eataly North America?
Company Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
Job Description
A Market Associate has expertise on products and processes at a minimum of two retail stations at an Eataly. A Market Associate shares knowledge about products and ingredients with guests and recommends products and portion sizes. Reports to the Fulfillment Operations Manager and Market Lead.
· Assists the retail counters with daily operations and provides a steady presence on the floor, consistently interacting with guests, employees and vendors to ensure counters are running smoothly
· Stocks retail counters and display refrigerators neatly, accurately and in a timely manner
· Assists in stocking or transporting items to the proper location within the store
· Rotates products according to First In First Out (FIFO) standards
· Scheduled shifts may include handling guest payment and ensuring accurate accounting of all transactions, collections and disbursements. Verifies employee discounts, returns, exchanges and voids.
· Communicates any price or tag discrepancies to the Manager or Shift lead.
· Communicates any guest complaints or suggestions to the Manager or Shift Lead
· Weighs, labels, displays, sells and packages products per department standards and guest specifications
· Performs light cleaning duties such as sweeping, dusting and packaging disposal as needed
· Performs other duties as required or assigned
Compensation: The base rate for this position is $17-19 per hour.
Qualifications
· 2 years of experience in food service
· Strong knowledge of hospitality industry steps of service
· Great communication and problem-solving skills
· Knowledge of Italian products preferred
Job Requirements
· Availability to work onsite with a flexible schedule sometimes including evenings, weekends and holidays
· Ability to lift up to 50 pounds
· Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Additional Information
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Salary : $17 - $19
