What are the responsibilities and job description for the Plain ID with IAM role- L3 level position at Eateam?
8 years of experience in in deploying and supporting the PlainID Authorization Platform, responsible for ensuring successful implementations, providing advanced technical support, and maintaining high levels of customer satisfaction.
Implement and configure the PlainID Authorization Platform according to clients' requirements and specifications.
Collaborate with clients' IT teams to understand the requirement for roles and policies to be configured and integrate with applications and microservices.
Provide advanced technical support and troubleshooting for complex issues related to PlainID implementations and test the policies based on the business requirement.
Develop and maintain technical documentation, including installation guides, configuration instructions, and troubleshooting procedures.
Lead and guide support teams in resolving complex issues and architecting effective solutions.
Stay up-to-date on the latest PlainID features, updates, and best practices to provide proactive support and guidance to clients.
Experience in implementing and configuring the PlainID Authorization Platform or similar Authorization solutions is essential. This includes a deep understanding of PlainID's features, functionality, and best practices.
Strong knowledge and hands-on experience in authorization solution and understanding of roles, policies and groups for the configuration of authorization policies based on different conditions.
Ability to integrate PlainID with clients' existing IAM infrastructure, applications, and systems. This includes experience with API integrations, identity federation, single sign-on (SSO), and directory services.
Proficiency in scripting languages for automating tasks, customization, and integration efforts within the PlainID environment.
Familiarity with cloud-based IAM platforms such as Azure Active Directory, AWS IAM, or Google Cloud IAM, and their integration capabilities with PlainID.
Understanding of regulatory compliance standards relevant to IAM, such as GDPR, HIPAA, or similar regulations.
Experience in implementing access governance controls within PlainID.
Excellent communication skills, both verbal and written, with the ability to convey technical concepts to non-technical audiences.
Strong analytical and problem-solving skills.
Customer-focused mindset with a commitment to delivering exceptional service and support.
Ability to work collaboratively in a team environment and effectively engage with clients and internal stakeholders.
Adaptability and willingness to learn new technologies and methodologies.
Attention to detail and a proactive approach to identifying and addressing potential issues.
Certified Identity and Access Manager (CIAM)
Certified Information Systems Security Professional (CISSP)
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