What are the responsibilities and job description for the Scrum Master position at Eateam?
Role : : Scrum Master
Contract through HCL America
This is an onsite role, primarily looking for candidates the Bay area.
Location- Santa Clara, CA
Candidates must be on-site at least 2 days / week
Duties :
What you get to do in this role :
Responsible for taking small to large, company-wide, mission-critical programs / projects from original concept through final implementation.
Ensures adherence to product processes, quality standards and deliverables.
Provides overall communication and interfaces with all areas affected by the program / project including cross-functional stakeholders, business sponsors and vendors.
Develops detailed program / project execution plan and manages all implementation processes including budget management, resource allocation, progress tracking, monitoring change control process, testing, documentation, training, and on-time delivery within budget constraints.
Represents ServiceNow across organizations with the cultural sensitivity and business maturity appropriate to corporate access and level of responsibility.
Skills :
To be successful in this role, we need someone who has :
Minimum 6-8 years project / program management experience.
Experience in managing projects involving IT application delivery is a must.
Proven experience in managing multiple large programs / projects in an enterprise environment.
Solid experience in decision making and negotiations, risk assessment.
Excellent communication, problem solving, conflict / resolution management, active listening, time management, and interpersonal skills required.
Demonstrated consistent ability to lead cross-functional teams and deliver solutions while mitigating or removing hurdles / obstacles.
Expert at managing Risks, Actions, Issues and Decisions (RAID).
Working knowledge of ServiceNow platform is preferred.
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