Demo

SQL DBA

Eateam
Houston, TX Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/20/2025

Hands on experience in SQL DBA.

Should be able to work independently.

Proficiency in SQL (Structured Query Language)Knowledge of database backup, disaster recovery, and production server management.

Understanding of T-SQL, ETL, and PowerShell

1.) To adhere to quality standards, regulatory requirements and company policies

2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.

5.) To provide support for on call escalations / L3 level support and doing incident & problem management

6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews / participation in hiring drives

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