What are the responsibilities and job description for the Senior Field Service Expert position at EATON?
Job Description
We are committed to delivering exceptional service to our customers throughout the power system lifecycle, from startup and commissioning support to maintenance, testing, troubleshooting, upgrades, and emergencies.
In this role, you will be responsible for:
- Managing small projects independently and leading FSR teams on larger projects
- Generating timely and accurate service reports on work, product performance, and warranties
- Providing recommendations for improved electrical systems
- Cultivating strong relationships with customers, team members, and partners
- Mentoring less experienced technicians
You will have the opportunity to work with a wide range of digital tools, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more.
