What are the responsibilities and job description for the Network Engineer position at Eau Claire, City of (WI)?
Requirements:
- Minimum of an associate’s degree in networking or a related field and two years of relevant work experience OR an equivalent combination of relevant work experience
- Relevant work experience should include network design, implementation, analysis, and support in a governmental or business setting
- Possess or obtain (within 30 days of hire) and maintain a valid driver’s license
Additional Reasons to Apply:
- Eligible for a hybrid work schedule (up to 2 days per week) after 6 months of successful City employment
- Receive 40 hours of vacation on your first day of employment, plus earn 80 hours of additional vacation time in the first year
- Receive 3 paid floating holidays and 8 paid regular holidays (in a calendar year)
- Potential to qualify for Public Service Loan Forgiveness
- Other excellent fringe benefits (paid sick leave, health insurance, life insurance, etc.)!
Application deadline: Sunday, March 2, 2025 at 11:59 p.m.
Interviews expected to take place March 10, 2025. Candidates will be notified via email if selected to interview.
POSITION SCOPE
Design, implement, and support computer network infrastructure using the most suitable technologies; build out and advance the network to meet organizational requirements while upgrading existing infrastructure with new technologies and hardware; utilize current technologies, including firewalls, filtering, and VPN systems, to manage network security effectively; develop and update network documentation to maintain accurate records of the network's current configuration; monitor network infrastructure to ensure optimal performance and address issues as they arise.
Possess knowledge of principles and practices of various computer network topologies and technologies; practices and techniques related to the design and implementation of different types of networks, including wired (copper and fiber optic), wireless (Wi-Fi, LTE, cellular); skills in the use of diagnostics tools and troubleshooting methods used in the design and support of complex networks using a wide variety of layer two and layer three technologies.
Understand and apply principles and practices of various computer network topologies and technologies; design and implement different types of networks, including wired (copper and fiber optic) and wireless (Wi-Fi, LTE, cellular); utilize diagnostic tools and troubleshooting methods to support complex networks, employing a wide variety of layer two and layer three technologies.
Able to acquire, analyze, and troubleshoot network systems data, identify problems, develop and provide solutions and produce information as needed by departments.
Establish and maintain cooperative working relationships with other City employees, vendors, and the public.
Monitor network utilization, detecting operational problems and opportunity for improvements, including troubleshooting issues, capacity planning and testing; providing support and development where needed in a timely and accurate manner.
Provide network performance reports for management staff when required, outlining network status and performance for troubleshooting purposes or justification for expansion.
Provide network design services which meet and exceed the needs of the City of Eau Claire.
Develop detailed implementation plans to accommodate network needs and security; maximize optimization and functionality of network equipment (i.e. Cisco routers, gateways, switches, etc.).
Develop and evaluate project requirements to generate accurate plans outlining the needs of the project and what existing resources can be used and what needs to be built. Oversee the timely and accurate analysis of company and third-party vendor requirements.
Develop and evaluate project requirements to generate accurate plans outlining the needs of the project, identifying existing resources, and determining what needs to be built; oversee the timely and accurate analysis of company and third-party vendor requirements.
Ensure a high level of network security by configuring all City network and security equipment according to a high level of operational security standards; making certain software updates are performed in a timely manner on all network infrastructure and security systems to provide up to date protection. Work as part of the IT Security Team to include security in the development of all architectures within the City technology environment.
Ensure a high level of network security by configuring all City network and security equipment according to stringent operational security standards; perform timely software updates on all network infrastructure and security systems to provide up-to-date protection; collaborate with the IT Security Team to incorporate security into the development of all architectures within the City's technology environment.
Design and support the network infrastructure within and between multiple data center environments; ensure performance within each center, as well as between them is configured and performing optimally.
Provide prompt, quality support in the resolution of complex technical issues, responding with an appropriate sense of urgency to problems escalating to Network Engineer’s level. Coordinate with other IT staff to troubleshoot and determine positive resolutions to issues.
Provide communication to end users related to scheduled or unscheduled downtimes. Strive to determine and resolve root cause of issues to eliminate repeat occurrences of service interruptions.
Communicate with end users regarding scheduled or unscheduled downtimes; identify and resolve root causes of issues to prevent repeat occurrences of service interruptions.
NON-ESSENTIAL FUNCTIONS
Performs related duties as required.
EDUCATION/EXPERIENCE/CERTIFICATIONS
A minimum of an associate’s degree in networking or a related field and two years of relevant work experience or an equivalent combination of relevant work experience is required. Relevant work experience should include network design, implementation, analysis, and support in a governmental or business setting.
Must possess or obtain (within 30 days of hire) and maintain a valid Wisconsin Driver’s License.
Preferred Experience:
LAN/WAN: OSPF, EIGRP, IP Routing, Multi-Layer Switching, ACL’s, NAT, PAT
Protocols: OSPF, BGP, EIGRP, Multicast, SNMP, HSRP, IPSec, DHCP, MPLS, VoIP,
Video/Voice QoS
Security: Cisco Firewall, Cisco Web Filtering, IOS, IPSec VPN, ISE
Wireless: WiFi, Cisco WLC, , Cisco DNA, Radwin
SKILLS/ABILITIES
Maintains prompt, predictable, and regular physical attendance.
Must be able to take direction and work well as part of a team.
Must be able to concentrate and perform accurately.
Must be able to react to change productively and handle other tasks as assigned.
Must be able to back-up fellow co-workers.
SUPERVISION/DIRECTION RECEIVED
Information Technology Director
None
WORK ENVIRONMENT
Work is primarily in an office environment but will occasionally need to drive to other City offices, storage, maintenance, and shop facilities, and equipment sites. The employee may need to occasionally work in vehicles and confined equipment spaces and will occasionally lift and/or move up to 50 pounds.
The City of Eau Claire is an Equal Opportunity Employer.
Salary : $84,020 - $100,378
