What are the responsibilities and job description for the Manager, Third Party Risk Management position at eBay?
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Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
We are hiring a Manager, Third Party Risk Management! In partnership with the businesses, this team drives the purpose and success of eBay and its buyers and sellers! We are a part of the overall Risk Team that includes Risk, Payments Management, and AML. The primary focus of this role is on Governance, Oversight, and Reporting.
What you will accomplish:
Support the global third party risk management program across eBay; reporting to the Head of Third Party Risk Management.
Serve as the business point of contact for resolving operational tasks and issues, including daily risk assessments.
Communicate, educate, and implement a common and consistent approach to third party risk management within the business units.
Create, review, draft and revise policies, procedures, standards, and processes for the third party risk management program. Understand all relevant internal policies and external regulatory requirements as it relates to the TPRM space.
Ensure concepts of materiality, unified risk assessment, third party segmentation are applied to build and improve a comprehensive, yet practical, program.
Implement and verify first-line-of-defense implementation of policies and standards by setting testing standards, reviewing testing results, and providing subject matter expertise and mentorship in order to resolve gaps.
Own and resolve Internal Audit findings which includes process redesign and collaboration with multiple collaborators to resolve (Info Sec, Privacy, ITSS, etc.). Identify requirements, stakeholder dependencies, complete “Business Requirements Design” Document for IT Systems impact, and socialize with stakeholders.
Create, edit and present reports to executive management, with a strong emphasis on extracting raw data and conducting important analysis.
Implement and design Third Party Risk Management process for Payment Partners; Support regulatory compliance reviews.
Establish close working relationships with key business and corporate partners; particularly, outsourcing management, resiliency, compliance, information security, privacy, legal, Internal Audit and line-of-business vendor management leads.
What you will bring:
BS/BA degree or equivalent professional work related experience.
8 years relevant professional experience in third party risk and vendor management, compliance or risk.
Experience in Payments Partners rules and regulations.
Robust project management and business analytical skills, including interest in defining SOPs, identifying improvements, establishing reporting cadence, etc. Ability to influence and drive action and resolution in a matrixed environment.
Excellent written and verbal communications skills.
Strong systems and technical proficiency, with ability to navigate through multiple systems.
Willingness to dig into data issues and find innovative solutions when problem solving.
Intellectually curious with the ability to process a phenomenal deal of information in a fast-paced environment; Adept at coming up with solutions in an unstructured environment.
Experience in creating executive targeted PowerPoint's.
Prior experience in defining reporting metrics and SLAs and setting up reporting processes to supervise.
Prior experience with Microsoft Office and Google Suite; Deep expertise with Excel pivot tables, Visio, Lucidchart and Powerpoints.
Aravo or other TPRM software knowledge would be advantageous, although not required.
The ideal candidate will have experience in third party risk / vendor management, understanding of risk frameworks, and committed to establishing strong business partnerships.
This role requires an ability to work independently, with little supervision in an ambiguous environment.
Should be adept in navigating a sophisticated organizational structure and diverse collaborator groups.
A strong systems background is beneficial to understand the flow of transactions.
Integrity: Has the highest standards of integrity reflected in all external and internal interactions.
Communication: Practiced communicator in written, graphical and oral forms, with a collaborative and flexible style.
Relationship Builder: Practiced interpersonal skills, with the ability to establish relationships internally and externally.
Independent and Self Driven: Keeps a positive attitude and is resourceful, adaptable, and scrappy in solving challenges or finding information. Needs to define, set up, and implement program objectives with minimal supervision.
Organizational Agility: Adept in navigating a sophisticated organizational structure and diverse global stakeholder groups.
Position is based in the Central Time Zone, but meetings outside of standard working hours will be required to collaborate with West Coast late afternoon time zones as well as international colleagues.
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