Principal People Technology Analyst

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

The company

We connect people and build communities to create economic opportunity for all.

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We enable opportunity for individuals, entrepreneurs, businesses, and organizations of all sizes.

eBay’s strategic vision is to become the best global marketplace for enthusiast buyers and sellers. Looking for a purposeful company that puts the customer at the heart of everything? A culture that encourages people to think big and be curious, to act with urgency and integrity and to be courageously inclusive? That’s who we are. If this sounds compelling, join eBay!

The role

People are at the center of everything we do. The People Technology Solutions (PTS) team provides the enabling technology foundation for candidate and employee experience at eBay. Our portfolio encompasses Workday HCM products at the core, supplemented by ancillary SaaS products and custom solutions.

We value out of the box thinking to surface solutions and options to solve business problems and opportunities. We are collaborative, curious, creative, and dedicated to delivering excellence in a fast-paced, high-energy environment.

This role will be responsible for the configuration and maintenance of the Workday Performance and Talent Management systems. This includes working with Performance and Talent leaders, People Business Partners, IT and other partners to define and implement new Performance and Talent Management processes, as well as solving and resolving system issues. The ideal candidate will have a confirmed understanding of Workday Performance and Talent and be able to work independently and as part of a team.

This individual contributor role can be filled as either a hybrid role with proximity to our San Jose office, or as a fully remote role anywhere in the U.S.

Responsibilities

• Deliver innovative products and solutions that address sophisticated business problems in the recruiting and employee onboarding space
• Understand and act upon emerging customer needs & opportunities, providing alternate approaches and solutions
• Lead configuration, testing, and deployment of Workday Performance and Talent Management technology tools to meet requirements, timelines, and execution standards
• Develop and maintain simple to complex Workday reports (advanced, matrix, composite, BIRT) using Workday Report Writer and Report Designer.
• Provide production support to deliver excellent operational response
• Support customers with training and organisational change on new processes and capabilities
• Conduct in-depth analysis of business operations to find opportunities for improvement and efficiency gains
• Participate and support internal audits, SOX audit cycles, requirements, and documentation.
• Collaborate with customers across multiple departments to understand their needs and translate them into actionable requirements.
• Collaborate with IT team to ensure that integrations are built to address business requirements as requested
• Develop and maintain documentation, including project plans, timelines and status reports
• Work multi-functionally to help deliver a consumer-like digital experience in Workday
• Collaborate with multi-functional teams to deliver business and technical requirements with solution concepts, scenario maps, process maps, business rules etc.

Minimum Qualifications

• Bachelor’s degree in Human Resources, Information Sciences, or related field, or equivalent work experience required
• 3-6 years of dynamic hands-on HRIS experience, including experience with HR SaaS based systems
• 5 years of confirmed expertise in Workday configuration, including configuration of at least 8 of the following: Goals, Performance Reviews, Check-Ins, Feedback, Skills Cloud, Assessing Potential, Talent Review, Talent Cards, N-box calibration, and Succession Pools
• Experience with Workday Performance and Talent Management post-production support required. Strong verbal and written communication and follow-up skills, including ability to effectively connect with all levels of management
• Analytical, able to break down sophisticated problems into root causes and then scalable solutions
• Can work independently, prioritize, and perform multiple tasks under minimal direction
• Adaptable, fast-paced decision-making skills with the ability to drive business results

Preferred Qualifications

• Experience working in a service delivery model which includes a shared services organization
• Previous consulting experience with a consulting/software company or previous experience with a medium to large multinational company
• Advanced Workday Experience and/or Workday Pro certifications in Performance Management, Talent Management, HCM Core, Reporting, Security and Release Management
• Previous experience with Textio Lift is a plus.
• Advanced Workday report writing experience, both in modifying delivered and creating custom reports. Proficiency with calculated fields, composite reports, matrix reports, dashboards, etc.
• Experience in implementing custom applications via Workday Extend is a plus.
• Experience supporting or configuring Workday Learning is a plus.
• Previous experience with Learning Management Systems and tools (e.g., Workday Learning, Cornerstone, LinkedIn Learning, etc.) is a plus
• Project Management certification
• Working knowledge of data privacy (e.g., General Data Protection Rules) impacts for HR

Benefits:

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.