Front Desk Supervisor

We are looking for a Front Desk Attendant to support our Tower Senior Apartments in Minneapolis, MN! Serving as an ambassador of the community during non-business hours, this position provides building oversite and a customer experience that will always be remembered with the highest level of responsiveness. This receptionist schedule includes; 

• 80 hours per two weeks
• Full time, Day shift
• Weekends as needed!
• Benefit Eligible:https://www.ebenezercares.org/employee-benefits 

Ebenezer Senior Living is proud be voted 2024 Star Tribune Top Work Place, and has received this honor fifteen years in a row. We're an established organization with over 100 years of excellent service and an outstanding rate of growth. When you come to work at an Ebenezer community, we strive to support your growth, honor your strengths and empower you to make a difference in the lives of others.

Responsibilities:

• Acknowledge and greet all residents, guests, staff, volunteers and vendors with utmost courtesy and urgency, opening doors and providing assistance where appropriate and possible
• Assure prompt and positive action on all resident service opportunities including requests, complaints, questions, concerns and suggestions. Attempt to resolve them and/or elevate to the appropriate building staff per building policy. Follow-up with clients to assure successful completion
• Answer the telephone, using professional telephone etiquette, taking accurate messages and ensuring their delivery
• Clearly communicate issues and outcomes to building manger, supervisor and following shift
• Keep lobby/common spaces and entry neat and clean and welcoming to residents and visitors

Required Qualifications:

• Excellent customer service skills and proficiency, teamwork and positive demeanor required
• Organization skills and orientation to accuracy and detail
• Basic working knowledge of Microsoft Office applications

Preferred Qualifications:

• No previous experience required, but prefer work experience in a customer service setting

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information:http://www.ebennezercares.org/employee-benefits

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.

Qualifications:

$20.42 - $28.82 Hourly

Salary : $20 - $29