What are the responsibilities and job description for the Lead Host position at Eberly?
Full Time Host - Benefits For All Qualifying Full Time Employees
EBERLY is currently hiring full time Lead Host / Ma tre d'. Within Eberly you'll discover a beautiful dining room offering contemporary American cuisine, a welcoming study, a rooftop terrace overlooking downtown, and our crown jewel, the historic Cedar Tavern bar of Greenwich Village in New York City. We are a fine dining restaurant, but we are sure to create an atmosphere that invites and welcomes everyone. We have a good time taking service seriously. Please attach your resume to this posting with an accurate phone number and e-mail address and expect to hear from us soon.
Compensation:
This position receives a competitive hourly pay tips. Paychecks are delivered weekly, and we are very flexible with scheduling. am/pm shifts available.
Health Insurance - Aetna Coverage, with Vision and Dental included. $100 monthly premium for qualifying full-time employees.
JOB PURPOSE:
JOB PURPOSE:
The ideal Host is the personal representation of Eberly hospitality. They are the first thing people see when they walk in the door. They are warm, energetic, presentable, and friendly.
It is the responsibility of the Lead Host Person/Maitre D to assist in supervising Food Servers, Back Servers, and Food Runners as it relates to guest contact and table information. Greets and seats guests and distributes business among Food Servers equally and as fairly as possible. Maintains order and cleanliness of workspace. Directs guest needs and concerns appropriately to management. All duties are performed in accordance with Eberly policies, practices, and procedures, as well as within the framework and intent of the Eberly Mission Statement.
QUALIFICATIONS:
2-4 years of experience in host positions and fluency in reservations systems such as RESY and Open Table. Ability to communicate effectively in English, both verbally and in writing. Ability to perform a variety of duties with extreme care, concern, and attention to detail. Ability to communicate with supervisor, fellow employees, and guests. Ability to effectively listen, follow instructions, and adjust to changing conditions. Exhibits a pleasant personality and commitment to guest service. This is a tipped position.
POSITION RESPONSIBILITIES:
Accurately capture and record guest information
Perform sidework and set-up duties as assigned
Greet guests entering Dining Room and seat them in gracious manner
Monitor guests that are seated in the Dining Room and immediately respond to guest's needs
Directs Food Servers, Back Servers, and Food Runners in their work procedures and performance and assists them in their tasks as it relates to billing, guest request or guest information
Maintain complete knowledge of entire menu and proper food handling presentation and service
Has a familiar working knowledge of beverage and service techniques
Arranges the opening reports
Checks all menus nightly for accuracy and print and maintain a working par of menus
Maintains reservation systems and informs management and staff with special guests requests
Establishes regular guest list and e-mails
Performs related duties as assigned
Assists in accepting reservations
Answers phone in hospitable manner
Maintain professional appearance as an ambassador of Eberly
Eberly is open to the public six days a week, Tuesday-Saturday 5-10pm and brunch Saturday and Sunday 10am-2pm. PM availability will be required 3-11pm. We look forward to meeting you!
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Salary : $20 - $23
