What are the responsibilities and job description for the Front Desk Administrator position at EBizCharge?
Headquartered in Irvine, California, EBizCharge specializes in developing integrated payment solutions that facilitate electronic payment processing within ERP, CRM, Mobile, and eCommerce applications. Our applications are PCI compliant and fully integrated with major ERP/accounting systems, including QuickBooks, Sage, SAP Business One, Microsoft Dynamics, NetSuite, Epicor, Acumatica, and major online shopping carts, including Magento and WooCommerce. EBizCharge offers its employees unlimited earning potential, career advancement opportunities, and a dynamic work environment.
EBizCharge has a great opportunity for a Full-Time Front Desk Administrator to join our team. This position could be the start of your career with our company because we love to promote from within! We are looking for a Front Desk Administrator who will be the face and voice of the company and perform a variety of administrative duties for our corporate office in Irvine, CA.
Responsibilities:
- Respond to telephone and in-person requests.
- Answer and direct all incoming calls to the appropriate department or person.
- Greet customers, vendors, or new hires and direct to appropriate department.
- Manage all areas (printers, kitchen, etc.) in a neat and organized fashion.
- Assist with new hire duties such as set up access, document back up, and desk setup/cleanup.
- Scan documents and send them to the appropriate parties.
- Manage and delivery (via email) of all employee Birthday and Anniversary cards.
- Manage all restocking in areas within the office (i.e., sanitizer stations, break room supplies, printers’ inks).
- Create FedEx labels and certified mail.
- Report any maintenance or TV issues to the correct people by submitting requests.
- Update employee address book with all new hire information or changes to current employees.
- Complete other miscellaneous administrative duties that are assigned on a daily or weekly basis.
Qualifications:
- Bachelor’s Degree is preferred but not required.
- Outstanding oral and written communication.
- Excellent customer service skills.
- Strong organizational skills and attention to detail.
- Computer literate with experience using Word, Excel, and Outlook.
- Ability to multitask in a fast-paced environment.
- Strong organizational and time management skills.
- A positive attitude, willing to jump in and tackle new challenges.
- Knowledge of clerical and administrative procedures (preferred, not required).
Benefits:
- 100% employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
- Retirement 401(k) plan with company match.
- Gym access, dry cleaners, car wash conveniently located within building.
- Generous PTO plan with an additional 9 Days Company Paid Holidays per year.
Job Type: Full-time
The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee, or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited.
