What are the responsibilities and job description for the Product Owner position at EBizCharge?

EBizCharge is the leading ERP and Accounting B2B integrated payment solution in the United States and Canada. EBizCharge integrates with over 100 accounting, ERP, CRM, and ecommerce platforms including QuickBooks, Sage, SAP B1, Netsuite, Epicor, Microsoft Dynamics, Acumatica, Oracle, Salesforce, Zoho, Magento and WooCommerce. EBizCharge is partnered and certified with Microsoft Dynamics, Acumatica, SAP, Oracle, QuickBooks, Salesforce, WooCommerce, Magento, and many more.

Join the leading automation company in the payments space and contribute to the development of our ever-expanding library of integrated product solutions. This is an exciting opportunity for a seasoned ERP software professional to play a critical role in bringing our products to market.

Job Duties

Define and promote the vision for existing and new product integrations.
Scope, budget, prioritize, and manage product integration projects through all phases of development, from inception to deployment.
Collaborate closely and liaise with all Product Development team members such as developers, UX / UI designers, QA, and the leadership team to recommend solutions and offer user-inspired guidance for enhancing our new and existing EBizCharge product integrations.
Attend Agile Product Development meetings such as Backlog Groomings, Sprint Plannings, Scrum Standups, and Sprint Retrospectives
Attend troubleshooting calls with customers as needed
Train stakeholders on product features and workflows thru internal product demos
Provide consultation as the subject matter expert for product related questions originating internally and externally.
Help troubleshoot, escalate, and prioritize reported product issues to ensure timely resolutions.
Utilize and update process flow documentation and training guides to assist team members.

Qualifications :

Consultancy experience implementing, configuring, and maintaining ERP applications and associated add-ons required

Experience using and supporting Sales Order, Accounts Receivable and Accounts Payable modules required

Experience providing training and / or demonstrating products or software preferred.

A positive attitude and the ability to build rapport and relationships with customers and with internal stakeholders.

Self-starter with exceptional troubleshooting skills.

Experience using Jira, TestRail, and Salesforce a plus.

Flexibility and ability to thrive in a rapidly changing environment.

Exceptional written and verbal communication skills.

Benefits :

100% employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.

Retirement 401(k) plan with company match

Gym access, dry cleaners, car wash conveniently located within building.

Generous PTO plan with an additional 9 Days Company Paid Holidays per year.

Job Status : Full Time On-Site Role

The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited

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