What are the responsibilities and job description for the Office Manager position at EBlock?
Overview
E INC is the parent company of EBlock and EDealer, unifying our approach to products, services, and strategies under one Vision and one Mission: to create the best digital auction and retailing platform in the world by connecting the automotive wholesale and retail experiences. Our brands and their technologies make it easy for a vehicle to move between buyers and sellers throughout its entire ownership lifecycle. Learn more at https://www.eblock.com/en-us.
As the backbone of our office operations, the Office Manager is crucial in ensuring the seamless execution of daily activities and the overall efficiency of our workplace. This role involves a dynamic blend of administrative leadership and problem-solving, demanding a hands-on approach to managing office functions, staff coordination, and customer interactions. By fostering a collaborative environment, the Office Manager ensures that our office not only runs smoothly but also aligns with our strategic objectives and values.
We offer a competitive salary, a competitive bonus plan, paid time off, and participation in our benefits, 401k, and life insurance programs.
Schedule: Monday-Friday
Responsibilities
What You Will Do:
What You Will Need:
E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.
E INC takes cybersecurity seriously. For awareness, all active job openings are listed on our careers page, here: https://careers.eblock.com/careers-home/. E INC will reach out to candidates via our Application Tracking System iCIMS, LinkedIn, and Indeed, through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.
E INC is the parent company of EBlock and EDealer, unifying our approach to products, services, and strategies under one Vision and one Mission: to create the best digital auction and retailing platform in the world by connecting the automotive wholesale and retail experiences. Our brands and their technologies make it easy for a vehicle to move between buyers and sellers throughout its entire ownership lifecycle. Learn more at https://www.eblock.com/en-us.
As the backbone of our office operations, the Office Manager is crucial in ensuring the seamless execution of daily activities and the overall efficiency of our workplace. This role involves a dynamic blend of administrative leadership and problem-solving, demanding a hands-on approach to managing office functions, staff coordination, and customer interactions. By fostering a collaborative environment, the Office Manager ensures that our office not only runs smoothly but also aligns with our strategic objectives and values.
We offer a competitive salary, a competitive bonus plan, paid time off, and participation in our benefits, 401k, and life insurance programs.
Schedule: Monday-Friday
Responsibilities
What You Will Do:
- Operational Excellence: Oversee the daily administrative operations across departments, setting work priorities, scheduling staff, administering attendance policies, and tackling challenges with strategic solutions.
- Staff Development: Lead the office team by example, embodying our core values and fostering a culture of respect and productivity. Responsibilities include hiring, training, supervising, and evaluating staff to build a highly efficient team.
- Process Improvement: Leverage advanced software applications and develop resources to enhance office productivity and establish a workflow that meets tight deadlines with high-quality results.
- Compliance Mastery: Ensure adherence to all relevant DMV, federal, and state laws and regulations, maintaining a deep understanding of the auction industry's legal landscape.
- Customer and Employee Support: Act as a primary resource for employees and customers, resolving issues with empathy and efficiency.
- Leadership and Collaboration: Champion a positive work environment through effective leadership, regular staff meetings, and partnering with HR on employee matters, emphasizing accountability and conflict resolution.
What You Will Need:
- Languages: English (required), Spanish (an asset)
- A proven track record of meticulous attention to detail and thoroughness in task execution.
- 5 years of experience in an office environment
- 3 years in the auto auction or automotive industry (showcasing extensive knowledge of title processing for a variety of vehicles) an asset
- Strong leadership qualities, with the ability to motivate, support, and manage a team, ensuring high levels of discipline, accountability, and people skills.
- Analytical and problem-solving skills, coupled with the ability to remain calm under pressure and use critical thinking in various situations.
- Proficiency in repetitive data entry tasks and a comprehensive understanding of title processing and state regulations regarding vehicle titles and ownership paperwork.
- This role is positioned in a dynamic office environment that demands a high degree of adaptability, manual dexterity for computer-related tasks, and effective communication across all channels. The Office Manager must be prepared to tackle challenges head-on, leading by example to maintain a productive, respectful, and inclusive workplace.
- Competitive pay
- Medical, Dental & Vision
- 401k/RSP programs
- Company paid Group Life/AD&D insurance
- Paid time off
- Flexible working environment
- Continuous Learning
- And an amazing culture to top it all off!
E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.
E INC takes cybersecurity seriously. For awareness, all active job openings are listed on our careers page, here: https://careers.eblock.com/careers-home/. E INC will reach out to candidates via our Application Tracking System iCIMS, LinkedIn, and Indeed, through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.
Salary : $45,000 - $55,000
