What are the responsibilities and job description for the Collections Specialist (business to business), Lenexa KS position at ebs recruiters LLC?
Description
Position Overview & Responsibilities: This temp-to-perm role involves managing and securing payments from an assigned customer base, focusing on timely collections and adherence to policies. This position is on-site in Lenexa, Kansas, with the potential for a hybrid schedule when converted to a permanent employee. Local candidates only. The collector will:
- Make daily high-volume outreach through emails and calls to customers with past-due balances.
- Report non-compliant customers to management and maintain an over 90% A/R at 3%.
- Pull daily aging reports and document collection efforts, including payment status and resolutions.
- Communicate professionally with both internal and external customers.
- Provide support to other departments as needed and respond quickly to credit hold issues.
- Monitor a shared A/R Credit Department inbox and perform additional tasks as required.
Requirements
- 3-5 years of B2B collections experience preferred.
- High school diploma required.
- Strong multitasking, communication, and customer service skills.
- Proficiency in Microsoft Office (Excel, Outlook).
- Prior experience successfully working remotely is a plus.
