What are the responsibilities and job description for the Branch Business Manager position at ECAAA AAA East Central?
Through management of activities and operations, the Branch Business Manager executes business plan actions to ensure achievement of office goals including; service quality performance, member retention and renewal, revenue growth in travel and insurance sales, retention of members using travel and insurance products and cost controls within their branch environment. Position is responsible for achieving goal performance objectives as indicated in the established business unit goals by meeting sales and member service objectives, ensuring the travel and insurance operations are accurate, efficient and in compliance with Club standards through the development of an effective high performing team. Position ensures understanding and performance of standardized sales techniques, branch audit compliance and conducts associated performance coaching and training to achieve results.
Qualifications
BA/BS or equivalent combination of education and experience preferred.
5 – 7 years of progressive experience in Branch Operations and/or successful P&C sales experience and prior supervisory/managerial experience preferred.
Demonstrated management skills to include 3-5 years’ experience in full range of managerial responsibilities; preferably in AAA field or related business.
Ability to supervise, coach, motivate and develop staff.
Strong analytical skills; professional oral and written communication skills.
Must obtain license to sell insurance in the state of employment within three months of employment in position.
Valid State Driver’s License, acceptable Department of Motor Vehicles record required.
Benefits:
- Extraordinary medical/dental/vision/life benefits
- 401(k) Savings plan with company match
- Tuition assistance
- PTO for community volunteer programs
- Wellness program
- Employee discounts (membership, insurance, travel, entertainment, services and more!)
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer