Sales Engineer

The Pre-Sales Systems Designer will collaborate with the Sales team and provide the technical expertise during the pre-sales process for opportunity types such as Request for Proposal (RFP), Design-Build, and Design Consulting. The Pre-Sales Systems Designer will be responsible for completion of all technical deliverables required for each opportunity including, but not limited to, complete bill of materials with pricing, labor estimate, and scope of work. The Pre-Sales Systems Designer will be expected to accompany the Sales team to in-person and virtual customer meetings as needed.

For Design-Build opportunities, the Pre-Sales Systems Designer will collaborate with the Sales team to determine and understand our customers’ existing workflows, business/operational needs, and technology/collaboration strategy in order to design solutions that best meet their functional requirements now and into the foreseeable future with focus on end user experience.

The Pre-Sales Systems Designer is responsible for specifying the equipment and services required for a complete solution. The Pre-Sales Systems Designer is encouraged to recommend strategies for differentiating ECC from competition in competitive situations. Technical reviews by management will occur on a case-by-case basis and almost always for high profile and/or multi-million-dollar opportunities.

Key responsibilities:

• Establish and maintain positive and effective lines of communication with the Sales team and our Customers.
• Attend in-person and/or virtual discovery meetings to identify our customers technology and business requirements.
• Attend site surveys when necessary to obtain design space details.
• Ability to conceptualize, define, and explain our technology solutions to customers with varying levels of technical expertise.
• Validate solutions for standard RFP/RFQ and Consultant Design-Bid-Build opportunities.
• Review RFPs in detail and identify areas of concerns for review by Sales or Regional Manager.
• Submit technical RFIs during bid process as needed.
• Review architectural, electrical, and mechanical documentation related to infrastructure and equipment installation requirements.
• Provide consistent quality deliverables to the Sales team to be included in proposals:
• Detailed Equipment Bill of Materials with Pricing
• Miscellaneous Materials Estimate
• Detailed Labor Estimate
• Technical Scope of Work/Bid Response/Functional Summary (as applicable)
• Provide plan markups including one-line drawings to specify/coordinate infrastructure requirements for Architect/Customer and for internal handoff to Engineering after contract award.
• Participate in internal kick-off meetings with the assigned Project Team after contract award and provide knowledge transfer to assigned Project Engineer.
• Maintain communication with Project Engineering and review Drawing Package submittals prior to system implementation to ensure design intent is met and discuss issues/changes/etc.
• Participate in vendor product demonstrations/trainings in local office and/or remotely when hosted in other territory office locations.
• Maintain relationship with manufacturer representatives and vendor partners.

Qualifications:

• NICET III Certification
• Without NICET III, expectation will be to pass certification exam within 12 months of hire
• CompTIA-N Certification
• Without CompTIA-N , expectation will be to pass certification exam within 12 months of hire
• Certifications or training with at least one Access Control platform (Lenell S2, Genetec, etc.)
• Certifications or training with at least one CCTV platform (Bosch, Genetec, Milestone, etc.)
• Certifications or training with at least one Fire Alarm platform (Siemens, Notifier, EST, etc.)

Preferred:

• 5 Years of experience in Division 28 systems
• Minimum 3-5 years of design experience
• Clear understanding of the project phases (Programming, Design Development, Construction Documentation, and Contract Administration)
• Clear understanding of the construction process, installation, integration, and commissioning of systems
• Detail oriented, independent, self-starter, with positive outlook
• Exceptional time management skills with a track record for meeting deadlines
• Exceptional time management skills and ability to meet deadlines
• Excellent communication skills
• Excellent technical writing skills including grammar, spelling, and formatting preferred
• Ability to analyze complex problems and communicate concise succinct solutions