Technical Writer - IPE

ECHO Incorporated is an industry leader in developing and manufacturing high-performance, professional-grade, handheld outdoor power equipment. With distributors and thousands of dealers across North and South America, ECHO is constantly anticipating the future of the outdoor power equipment industry and the need for environmental sustainability. Working for ECHO means joining a team of people who are committed to collaboration, innovation, creativity, and high-quality products that make us a globally competitive brand.

ECHO Incorporated is searching for a talented Technical Writer that can produce high quality Operator’s Manuals, Quick Start Guides, Parts Catalogs, and other various publications for Shindaiwa kWietPower Diesel Generator and Welder products.

The salary range for this position is $60,000 - $75,000 based on experience and qualifications.

This is a hybrid position that will offer the flexibility of working from home and on-site at our Lake Zurich facility.

ECHO’s benefits include:

• 11 paid holidays
• Extremely affordable medical, dental, and vision insurance
• Paid time off (PTO)
• 5% 401K match
• Tuition reimbursement
• Annual performance bonus

Duties/Responsibilities: 

• Use your creativity to develop Operator’s Manuals, Parts Catalogs, bulletins, instruction sheets and accessory kit material for all kWietPower Diesel Generator and Welder Products according to the schedule.
• Develop, gather, and disseminate technical information through corporate communication channels.
• Produce high-quality documentation that meets applicable standards, uses easy-to-understand user interface text, and is appropriate for its intended audience.
• Work with internal teams to obtain an in-depth understanding of the product, specifications, and the documentation requirements.
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities, maintain and improve formatting, layout, use of Solidworks Composer 3-D CAD drawings, line drawings, and photos.
• Manage proper naming conventions, revision control, and file storing procedures.
• Create and maintain the information architecture (layout & design) distribute and track original electronic document files in an accurate and efficient manner.
• Coordinate language translation requirements to minimize translation costs.
• Ability to cross train with other technical writers to learn/teach/utilize InDesign, structured FrameMaker desktop publication software and Solidworks Composer files to help in all areas of publications when required.
• Assist internal departments with language development, writing preparation, and other company communications when needed.

Job Experience/Skills: 

• Minimum three years’ experience in technical writing and desktop publishing desired.
• Previous experience in power generation and/or construction equipment industries preferred.
• Ability to read and interpret electrical schematics and PLC ladder logic diagrams.
• Mechanical aptitude and the ability to quickly grasp complex technical concepts, develop easily understandable text and pictures, and deliver high quality documentation about the product.
• Excellent written skills in English, ability to work with multiple languages.
• Must be proficient in electronic document development, desktop publishing with a strong working knowledge of structured Frame Maker software, InDesign software, Microsoft Office, and Adobe Suite.
• Solidworks Composer Software or equivalent experience is a plus.
• Must have strong organizational skills and be able to meet strict deadlines.

Education: A bachelor’s or associate degree preferred or equivalent experience.

Equal Opportunity Employment:

We are an equal opportunity employer. We welcome all applicants.

E-Verification:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Salary : $60,000 - $75,000