What are the responsibilities and job description for the Cricket Wireless Sales Representative position at Echo Intellect Wireless Communications Group LLC?
Job Summary
The Cricket Wireless Sales Representative will be responsible for providing exceptional sales experience by working directly with consumers, and reporting on our products, promotions and on-site services.
Responsibilities
- Welcome customers to the store and build rapport to understand their needs.
- Provide a personalized shopping experience by recommending suitable devices, plans, and accessories.
- Drive sales by presenting and upselling Cricket Wireless products and services.
- Stay informed about current promotions, offers, and industry trends to educate customers.
- Assist customers with device setup, troubleshooting, and basic technical support.
- Explain billing, account setup, and other services clearly.
- Process transactions accurately, including payments, upgrades, and activations.
- Maintain a clean and organized store environment, including restocking shelves and managing inventory.
- Support team members to achieve store sales goals and performance metrics.
- Participate in training sessions and team meetings to stay updated on product knowledge and sales strategies.
- Continuously improve through feedback
- Other tasks as needed