Plumbing Service Manager

Job Summary
The Service Manager plays a pivotal role in overseeing service operations, ensuring that projects are executed efficiently and effectively. This position requires a strong understanding of service management principles and the ability to lead teams in delivering high-quality service to clients. The Service Manager will be responsible for coordinating various aspects of service delivery, managing contracts, and ensuring compliance with safety and quality standards.

Duties

• Oversee daily operations of the service department, ensuring timely completion of projects.
• Manage schedules and resources to meet client expectations.
• Collaborate with team members to execute projects efficiently.
• Interview, hire and train service work staff technicians to be able to manage and handle the amount of service work coming in.
• Generate sales leads and sales. Grow customer base including property managers and other potential reccurring client services such as service agreement plans.
• Supervise and check technicians' work to verify that the quality is up to the high standards we expect and our customers deserve.
• Develop and maintain relationships with clients, addressing any concerns or issues promptly.

Skills

• More than 3 years of plumbing management-related experience.
• Superior sales and customer service skills.
• Some post-education from college, trade school, or other.
• Prove an in-depth knowledge and understanding of the plumbing trade.
• Clean, neat, and professional appearance.
• Positive attitude and takes pride in their workmanship.
• Able and willing to work nights, weekends, and holidays if required.
• Strong time management skills to prioritize tasks effectively in a fast-paced environment.
• Knowledge of service management principles and practices.
• Experience with service software for efficient project completion.
• Excellent management skills, capable of leading teams toward successful outcomes.
• Ability to develop accurate job estimates based on project specifications.

This role is ideal for individuals who are detail-oriented, possess strong leadership abilities, and have a passion for delivering exceptional service in the service industry.

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

• Employee discount
• Paid time off

Compensation Package:

• Bonus opportunities
• Weekly pay

Schedule:

• 8 hour shift
• Weekends as needed

Ability to Commute:

• Okeechobee, FL 34972 (Required)

Ability to Relocate:

• Okeechobee, FL 34972: Relocate before starting work (Required)

Work Location: In person

Salary : $52,000