What are the responsibilities and job description for the Caf Supervisor/Barista position at ECI Management Group?
ECI Management Group is looking to hire a Cafe' Supervisor / Barista in the Hurst area.
Baristas are expected to educate customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. As the Supervisor you will oversee production of packaged deli items for retail.
Ultimately, you'll ensure an excellent drinking experience for our guests.
Responsibilities :
Greet customers as they enter
Give customers drink menus and answer their questions regarding ingredients
Take orders while paying attention to details
e.g. preferences of coffee blend
dairy vs non-daily
sugar ratios
Prepare beverages following recipes
Serve beverages
Serve prepared food like
parfaits
sandwiches
muffins
Receive and process payments (cash and credit cards)
Keep the bar area clean
Check if brewing equipment operates properly
Report any maintenance needs
Comply with health and safety regulations
Communicate customer feedback and recommend new menu items to managers
Depositing Daily deposits
The ideal candidate will possess the following abilities :
Proven experience of leading, coaching and developing a team in a customer focused retail business
Proven ability to develop and grow both a team and business.
Effective problem solving and decision-making skills.
Well organized, detail oriented with the ability to multi-task.
Able to effectively prioritize and delegate.
Proficient in using programs such as Microsoft Word, Excel, and Outlook
Strong verbal and written English language skills.
Hours : various shifts available from 7 : 00am to 4 : 30pm Monday - Friday
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