Community Support Case Manager

At Ecker Center for Behavioral Health, we are committed to creating a diverse and inclusive environment in which our employee team reflects the diversity of the communities we serve. At Ecker, we firmly believe in the significance and positive impact of our work, demonstrating dedication and a compassionate approach, where treatment is carefully planned and customized for each client based on their individual needs and strengths. Our collective ethos extends to caring for the well-being of each of our team members. Together, our staff is fostering a warm and inclusive organizational culture that embraces individual perspectives, encouraging active participation, and open feedback to facilitate ongoing improvement.

As a trusted behavioral health organization committed to providing care in the community since 1955, we offer an array of comprehensive services for youth, adolescents, and adults. Our Community Support Team program provides intensive crisis case management services and crisis support for adults in the community.

Primary Responsibilities

• Assist adults with persistent or recurrent mental illness who live independently in the community via locating housing, food & transportation resources, applying for entitlements, providing counseling and life skill training, facilitating the development of natural community supports, and advocating for the client's needs.
• Spend 50% of work hours providing direct client centered recovery-oriented services
• Develop goal oriented IATP’s that are strength-based, and recovery oriented on all assigned clients as required
• Provide accurate, quality documentation within a maximum of 48 hours after service delivery
• Provide medication monitoring and training regularly and in a timely fashion
• Participate in an on-call CST emergency phone rotation

Performance Requirements

• Demonstrate knowledge of documentation standards and capacity to meet documentation expectations.
• Ability to get clients to participate in individual sessions.
• Ability to assess, diagnose, interpret and integrate both verbal and non-verbal client input during session.
• Ability to clinically “listen” during session.
• Ability to establish rapport with clients and interact constructively with others in the workplace.
• Ability to focus client on individualized treatment plan and goals.
• Give information in a clear and understandable fashion and respond constructively to appropriate client questions and concerns.

Education and Experience

• Bachelor’s degree in human service field or equivalent experience
• One-year clinical experience
• Must have a valid Illinois driver’s license, auto insurance, automobile, and a willingness to transport clients as necessary

Schedule

• Tuesday – Friday, 10am – 6pm & Saturday, 9am – 2pm (35 hours a week).

Ecker Center for Behavioral Health offers a hearty benefit package that is highly competitive to the market and offers all full-time employees the following:

• 403(b) plan with organizational contributions of 2% to 7%, based on length of service
• Medical, Dental, Vision, and Life insurance
• Flexible Spending Accounts
• Tuition reimbursement plus many other training opportunities
• Employee Assistance Program – face to face counseling sessions, resources for work/life, life coaching, financial, medical advocacy, and more
• Extended sick and disability leave
• Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)

To further promote an active and healthy work/ life balance, Ecker Center also offers a generous amount of paid time off.

• 2 – 4 weeks of vacation, based on length of service
• 9 Holidays
• 8 Personal days
• 8 Sick days

Ecker Center for Behavioral Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer

Job Type: Full-time

Pay: $38,220.00 - $40,040.00 per year

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Life insurance
• Loan forgiveness
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Application Question(s):

• Are you able to work the hours as posted? (Tues - Fri, 10am - 6pm & Sat, 9am - 2pm - 35 hours/week)

Work Location: In person

Salary : $38,220 - $40,040