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Director of Knowledge Management

Eckert Seamans
Boston, MA Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 3/24/2025

Eckert Seamans is a full-service national law firm with a strong reputation and history of success that spans more than 65 years. With approximately 300 lawyers across a network of 15 offices, we provide clients with proactive, solution-oriented business and litigation counsel. We are seeking an experienced  Director of Knowledge Management .

Supervisory Responsibilities :

  • Participates in the selection process and decision for positions within the department
  • Responsible for the training of new department staff
  • Manage the daily workflow within the team
  • Provides constructive and timely performance evaluations
  • Manage and approve timecards and time off as necessary
  • Provide first level discipline and conflict resolution
  • Support professional development and continued educational opportunities
  • Foster an inclusive environment
  • Enforce firm policies and procedures

Primary Responsibilities :

  • Manage the Knowledge Management team
  • Develop and implement a KM strategy aligned with the firm’s goals and objectives
  • Ensure that the Firm effectively captures, organizes, and disseminates knowledge and information to enhance the quality and efficiency of legal services
  • Identify opportunities to leverage technology and best practices to enhance knowledge sharing and collaboration
  • Design and implement processes for capturing, organizing, and indexing internal knowledge resources including legal precedents, briefs, memos, templates, and research materials
  • Create a centralized knowledge repository to facilitate easy access and retrieval of information by attorneys and staff
  • Ensure that KM practices and systems comply with regulatory requirements and industry standards
  • Manage library and research services firmwide; establish library procedures to ensure efficient and cost-effective library operations
  • Prepare and oversee departmental budget
  • Negotiate and manage contracts for electronic research services, including legal, business, public records, and docket monitoring databases
  • Manage subscriptions for electronic legal news and niche information services for specific practice groups
  • Approve purchases and renewals of library print materials
  • Consult with practice group leaders to ensure resources and services adequately support attorneys’ work and clients’ requirements
  • Work with practice group leaders to organize their information
  • Coordinate legal research training programs for attorneys and staff
  • Advise attorneys and paralegals on research strategies and best practices; meet with new attorneys and paralegals during firm onboarding
  • Collaborate with Business Development & Marketing, Conflicts, IT, Finance, and other departments to support strategic growth of the firm
  • Perform other related duties as assigned
  • Skills / Abilities

  • Strong supervisory and leadership skills
  • Excellent communication skills
  • Excellent organizational skills and attention to detail
  • Strong analytical, critical thinking and problem-solving skills
  • Ability to prioritize tasks and delegate when appropriate
  • Ability to work independently and collaboratively
  • Ability to work in a high paced environment
  • Ability to build relationships
  • Display sound judgement
  • Proficient with Microsoft Office365
  • Knowledge of legal terminology and U.S. legal system preferred
  • iManage experience a plus
  • Education and Experience :

  • Minimum of 5 years of experience in knowledge management, preferably within a legal or professional services environment
  • Bachelor’s degree or MLS or MLIS from an ALA-accredited library school; JD or advanced degree preferred
  • Supervisory experience preferred
  • Physical Requirements :

  • Prolonged periods of sitting and working on a computer.
  • Travel expectation :

  • Less than 10%
  • Benefits :

  • Generous PTO and holiday schedule
  • Medical / Vision / Dental insurance
  • Hybrid work schedule
  • Commuter Benefits
  • Paid parental leave
  • 401k plan
  • Eckert Seamans is committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, citizenship, marital status, sexual orientation, gender, gender identity or expression, disability or any protected military or veteran status.

    Eckert Seamans will not consider resumes submitted by external agencies or recruiters unless specifically requested and approved by an HR / Recruiting representative for this position. Prior approval is required even if the agency or recruiter has an agreement in place with Eckert Seamans Cherin & Mellott, LLC. An external agency or recruiter will not be compensated in any way for the submission of a candidate for this position if prior approval is not obtained.

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