What are the responsibilities and job description for the Master Data Specialist position at Eclaro?
Master Data Specialist
Job Number: 25-03829
Job Number: 25-03829
Be part of a company that delivers life-changing healthcare solutions. ECLARO is looking for a Master Data Specialist for our client in Seattle, WA.
ECLARO’s client is a leader in the Biopharmaceutical Industry, providing quality, innovative, and affordable medicines that make a difference in the lives of patients all over the world. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
- The Master Data Specialist will be responsible for creating, updating, and maintaining master data elements supporting Client’ Cell Therapy treatment center account management.
- They will routinely receive information pertaining to apheresis centers, treatment centers, and treatment center personnel to transform into actionable master data entries.
- Management of other master data elements supporting Client’s patient treatment scheduling may also be assigned.
- Participation in projects and working groups may occur as a growth opportunity as operations permit, considering operational priorities and alignment with development plans.
- This individual will be instrumental in managing patient scheduling master data for a rapidly growing Cell Therapy portfolio, enabling a best-in-class customer experience for the patient treatment centers around the world.
Responsibilities:
- Implement, review, and maintain master data in SCLT systems to facilitate the enrollment and scheduling of clinical and commercial Cell Therapy patients.
- Routinely connect and work with Client’s regional teams (NorAm, EU, and APAC) and matrix partners to develop, refine, and execute cross-functional processes associated with account management.
- Assist with reporting and Key Performance Indicator tracking efforts.
- Interact with internal and external stakeholder’s in-person and through electronic / virtual means.
- Facilitate a positive end-to-end customer experience.
- Actively participate in tactical and other meetings as assigned.
- Represent Client on cross-functional initiatives as assigned.
- Provide on-the-job training on areas of subject matter expertise related to account management.
- Identify gaps and opportunities for improvement and provide input into the development of future state processes related to account management.
- Comply with applicable SOPs, work practices, and other documentation.
- Accountable for individual performance.
- Execute project tasks as assigned.
- Execute working group’s tasks as assigned.
Qualifications:
- Experience in planning / scheduling, managing operations, and / or managing master data in a supply chain or patient operations setting is preferred. Cell Therapy experience is a plus.
- Experience working in or managing master data in APEX, GPS, Oracle, SAP, and / or other comparable planning / scheduling systems is preferred.
- Fluent reading, speaking, and writing skills required in English.
- Highly self-motivated, self-aware, and professional.
- Skilled in planning and organizing information.
- Strong communication (written and verbal) and presentation skills.
- Able to work independently and in groups.
- Flexible in responding to quickly changing business needs.
- Skilled at managing tense situations and de-escalation.
- Eager to work with teams from other regions and cultures.
- Able to share workspace for independent and collaborative work.
- Strong sense of ownership and accountability.
- Bachelor’s Degree and 3 years of work experience.
Pay Rate: $42 - $45 / hour
If hired, you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
June Binuya
junethel.binuya@eclaro.com
212-804-7476
June Binuya | LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Salary : $42 - $45
