Operations - Client Service Support Client Service Support

Client Service SupportJob Number : 25-03595 Help drive change! ECLARO is looking for a Client Service Support for our client in Jacksonville, FL. ECLARO’s client is a leading global bank stimulating change and innovation in the industry by offering top-notch financial products and services for a wide-range of clients worldwide. If you’re up to the challenge, then take a chance at this rewarding opportunity! Position Overview : Handling the lender management administration for a portfolio of Syndicated Loans transactions (ranging from small 'club' deals to large leveraged facilities) Coordinate lender onboarding for the closing of syndicated loan agented deals with our by liaising with borrowers, customers and lenders. This involves reviewing customer set up in Loan IQ Assist with the primary syndication trade settlement process and secondary assignments in Clear Our clients (internal / external), you will be building and maintaining a working relationship to support our clients loan book and mitigating any servicing risks Loan Operations, you will be maintaining a daily relationship with this team to ensure operational servicing models for the business are met Manage day-to-day borrower, customer and lender queries relating to loan positions, interest, fees, accruals, payments and trading to ensure satisfactory resolution. ClearPar trade settlement system. Ensure booking of deal level activity in various Corporate Trust and Agency internal systems Participate in team's improvement for operational controls, mitigate losses and ensure consistent and superior client satisfaction Participate in cross-process initiatives formulated to create or improve existing functionality and processes Identify and escalate open issues that represent risk to senior management If hired, you will enjoy the following ECLARO Benefits : 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO If interested, you may contact : Tony Viterboanthony.viterbo@eclaro.com6463571241Tony Viterbo | LinkedIn Equal Opportunity Employer : ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.