What are the responsibilities and job description for the Senior Technical Writer position at ECLARO?
Senior Technical WriterJob Number : 25-03582Want to be part of the Energy Industry? ECLARO is looking for a Senior Technical Writer for our client in New York, NY. ECLARO's client operates one of the world's largest energy delivery systems, constantly at the forefront of innovations in developing technology. If you’re up to the challenge, then take a chance at this rewarding opportunity!Position Overview : A skilled Technical Writer to join the IT department. The ideal consultant will be responsible for creating clear, concise, and user-friendly documentation to improve the communications with non-technical employees. This role involves writing how-to guides, instructional documents, announcements, email communications, and other types of content to ensure that employees have access to high-quality information about IT topics, enabling them to work more efficiently and effectively.Responsibilities : Write and maintain how-to guides, FAQs, instructional documents, and email announcements. Create and manage internal knowledge base articles and documentation. Collaborate with IT and other departments to gather information and ensure accuracy of content. Translate complex technical concepts into easy-to-understand language for non-technical audiences. Ensure all documentation is clear, concise, and user-friendly. Conduct reviews and updates of existing documentation to ensure it remains current and relevant. Identify new opportunities to use documentation and communication to improve employee experiences. Work with subject matter experts to ensure specialized topics are appropriately addressed. Review and edit content developed by other team members to ensure consistency and quality. Create and implement frameworks for how to approach organizational knowledge management and content creation. Utilize Content Management Systems to organize and publish documentation.Qualifications : 5-15 years of proven experience as a Technical Writer, preferably within an IT department or creating content for internal audiences. Excellent writing, editing, and proofreading skills. Ability to distill complex technical information into accessible language and communicate technical concepts to a non-technical audience. Experience working on instructional or educational content. Strong attention to detail and organizational skills. Process-oriented with experience creating or contributing to documentation and content processes. Proficiency in using documentation tools and content management systems. Strong understanding of technology and ability to learn technical concepts quickly. Ability to work independently and collaboratively as part of a team. Strong interpersonal and communication skills.If hired, you will enjoy the following ECLARO Benefits : 401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLAROIf interested, you may contact : Henry Zunigahenry.zuniga@eclaro.com212-258-2147Henry Zuniga | LinkedInEqual Opportunity Employer : ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
