What are the responsibilities and job description for the Entry Level Customer Support Representative position at Eclipse CA Inc?
We are a dynamic business development and sales firm located in the Orange County area, specializing in providing personalized, face-to-face customer interactions. Our clients rely on us to represent their brands with a personal touch, ensuring exceptional customer experiences that they cannot achieve independently. By combining innovative promotions, tailored sales strategies, and outstanding customer service, we have consistently delivered impressive results, including increased revenue and market share for our clients.
We are seeking an Entry-Level Customer Support Representative to join our growing team. This is an in-person role where you will directly engage with customers to provide sales support, resolve inquiries, and build lasting relationships on behalf of our clients. Our goal is to train and develop new team members into skilled professionals who can contribute to the growth and success of both our company and our clients. If you’re passionate about creating meaningful customer connections and excited about career advancement, we’d love to meet you!
Responsibilities of the Entry Level Customer Support Representative:
- Incorporate knowledge of the industry to complete sales and enrollment initiatives.
- Investigate and solve customer inquiries and communicate the services and products available to them to provide an exceptional customer experience.
- Lead by example and positively and professionally represent the clients.
- Provide product and customer service before, during, and after the sales process.
- Manage in-field promotional marketing campaigns.
Requirements of the Entry Level Customer Support Representative:
- Work experience in the following industries is an asset, but not required: Communications, Business administration, Management, Customer Service, Sales, Retail, and related fields.
- Desire to succeed in an entry-level position.
- Great communication skills and people skills.
- Impeccable work ethic.
- A positive business attitude like the rest of our client’s enthusiastic staff.
- The right candidate is local to the area, must have reliable transportation to and from the office daily and can start immediately if offered the position.
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Salary : $52,000 - $55,000
