What are the responsibilities and job description for the Retail Customer Service Representative position at Eclipse California?
We are seeking a Retail Customer Service Representative who is looking to become an integral part of our retail marketing and lead generation team. By providing value in every customer interaction, the Retail Customer Service Representative would be the liaison between customers and our clients needs. We recently partnered with a leading client in the home improvement and home renovations industry. By connecting local homeowners to our client’s products and services, the Retail Customer Service Representative is able to put the customer first, by hearing their wants and needs, and suggesting the best of our client’s offerings.
Perks of the Retail Customer Service Representative position:
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Perks of the Retail Customer Service Representative position:
- Interact and empower local homeowners by providing information regarding our premier home renovation and home improvement services
- Engage with customers on the value a renovation can bring to their family and home
- Promptly build genuine and professional rapport with customers in order to connect them to our team of sales experts
- Attend regular in-person and video training sessions with our client and our internal leadership team
- Pushes themselves and encourages others to meet and exceed goals
- Has a work ethic that is second-to-none and takes pride in that
- Has some experience in Customer Service, Retail Customer Service Representative, or Sales
- Is a growth-oriented individual and nourishes a student mentality
- Approaches challenges head-on and creates innovative solutions
- Demonstrates creative and genuine communication skills to engage with customers
- Is emotionally intelligent
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