What are the responsibilities and job description for the Hotel Front desk clerk position at Eco Properties LLC?
Hotel Front Desk Clerk
Location: Holiday Inn 434 Chestnut street, Chattanooga, TN, 37402
Job Description:
We are seeking a friendly and professional Front Desk Clerk to be the first point of contact for our guests. You will play a key role in ensuring a seamless check-in and check-out experience while providing top-notch customer service.
Responsibilities
Greet guests warmly and assist with check-in/check-out procedures
Manage reservations and room assignments
Answer phone calls and respond to guest inquiries
Process payments and maintain accurate records
Provide information about hotel amenities and local attractions
Handle guest concerns with professionalism and efficiency
Coordinate with housekeeping and other departments to ensure guest satisfaction
Qualifications
Previous experience in hospitality or customer service preferred
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Proficiency in basic computer systems and reservation software
High school diploma or equivalent
Benefits
Employee discounts on hotel stays
Opportunities for career growth
If you have a passion for hospitality and enjoy creating memorable guest experiences, we’d love to hear from you! Apply today and become part of our welcoming team.