What are the responsibilities and job description for the Client Services Specialist (Receptionist, Sales) position at Eco Tec Insulation?
Job Overview
We are seeking a highly organized and professional Receptionist/Secretary to join our team. This role is essential in ensuring the smooth operation of our office by providing excellent administrative support and customer service. The ideal candidate will be the first point of contact for clients and visitors, managing various clerical tasks while maintaining a welcoming atmosphere.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage calendar scheduling, including appointments and meetings.
- Answer phone calls with proper phone etiquette, directing inquiries to the appropriate personnel.
- Maintain accurate records and files, ensuring confidentiality where necessary.
- Perform clerical duties such as filing, data entry, and managing correspondence.
- Assist in office management tasks to ensure a well-organized work environment.
- Provide customer service support by addressing client questions or concerns promptly.
- Support financial operations using QuickBooks for invoicing and basic bookkeeping tasks as needed.
- Act as a personal assistant to senior staff members when required.
Experience
The ideal candidate will possess the following skills:
- Proficiency in calendar management and clerical tasks.
- Familiarity with Google Suite applications (Docs, Sheets, Calendar).
- Strong phone etiquette and customer service skills.
- Experience in office management or administrative roles.
- Knowledge of QuickBooks is a plus.
- Previous experience as a receptionist or in similar administrative positions is preferred but not mandatory.
Candidates should demonstrate excellent organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. If you are passionate about providing exceptional support while contributing to a positive workplace culture, we encourage you to apply for this rewarding position.
Job Type: Full-time
Pay: $30,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $30,000 - $50,000