What are the responsibilities and job description for the HVAC Service Manager - $90-120k/Yr position at Eco?
WE INVEST IN YOU – At Eco Plumbers, Electricians, and HVAC Technicians we hire winning attitudes and train for success!
Eco is a growing, full-service residential plumbing company located in Hilliard, Ohio. Locally owned and operated, and BBB accredited with an A rating since 2007, our team provides homeowners in central Ohio with 5-star residential plumbing services and eco-friendly products, all delivered through a proven, customer-focused service system. With thousands of positive online reviews, The Eco Plumbers has enjoyed double-digit growth for the past 5 years and continues to be engaged in exciting and aggressive growth plans. Our culture is built on working hard as a team, and when we win, we take time to celebrate and give back to the community.
- Paid Holidays with no on-call ; Paid Vacation; Paid Birthday off
- Medical, Dental and Vision insurance offered
- Supplemental insurance offered
- 401k with company match
- at 4%
- eligible at 6 months)
- Paid training, on-going instruction and coaching
- Employee appreciation activities and events
- Hourly and extra incentive programs
- Fully stocked trucks and field support
- Uniforms and health shots
- Tool assistance program and opportunity for a boot allowance
PTO and Insurance benefits start after only 90 days.
THE OPPORTUNITY :
Eco is seeking an experienced HVAC Service manager to join our growing team in the Columbus area! Lead a team of HVAC experts! Eco Plumbers, Electricians, & HVAC Technicians is seeking an experienced HVAC Service Manager to join our growing team in Columbus. If you have a passion for leadership, a strong foundation in HVAC, and a commitment to customer satisfaction, apply today!
Responsibilities
Integrate Service systems
Manage team schedule and meet ongoing customer demands
Monitor the performance of field technicians and advise them on how they can improve
Show technicians how to establish customer rapport to ensure the highest levels of satisfaction
Set expectations for each service, including safety and code requirements
Ensure jobs are properly staged; coordinate and inspect equipment, plan and results
Conduct and schedule training to ensure on-time, high-quality service
Monitor the performance of Service Technicians and advise them on how to improve
Promote enthusiasm & brand loyalty during huddles, team meetings, and 1 : 1’s
Adhere to the company’s plan for resolving customer complaints quickly and favorably
Analyze and control job expenses to meet the budget
Knowledgeable of all company policies and guarantees
Maintain the integrity of the brand promise
Qualifications
ID : 8SR6Ct
Salary : $90,000 - $120,000