What are the responsibilities and job description for the Eco-Friendly Customer Advocate position at EcoEnclose?
EcoEnclose is committed to making eCommerce a positive force for the environment. We offer a unique opportunity for a motivated individual to join our team as a Customer Success Associate.
As a key member of our team, you will be responsible for providing exceptional customer service, building relationships with customers, and promoting our eco-friendly products.
We value employees who share our passion for sustainability and are dedicated to delivering outstanding results. If you are passionate about making a difference, we encourage you to apply.
Job Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Experience with G-suite products and ticketing systems
- Comfortable navigating complex situations and resolving issues efficiently
- B2B customer success experience
- Shipping experience with UPS and USPS in an eCommerce context
