Incentive Manager

Join the Taper Team!

We are seeking someone with strong problem-solving, time-management, and communication skills to join the Taper Team as an Incentive Manager and help advance our mission of reducing greenhouse gas emissions at scale.

About Taper

Taper, powered by Ecology Action, is dedicated to reducing greenhouse gas emissions at scale by making energy efficiency easy for large commercial businesses. We provide energy savings solutions to large commercial customers by brokering multi-site projects between utility funded incentive programs, installation partners, and equipment vendors. Taper is a wholly owned B-Corp subsidiary of Ecology Action; it's nonprofit and single shareholder.

About the Role

Taper's Incentive Manager (IM) is responsible for ensuring that utility incentive applications for various utility programs are managed to completion for a portfolio of energy efficiency measures. They will review utility requirements and documents for dozens of utilities across a multitude of efficiency measures and will be responsible for reviewing and understanding utility energy savings methodologies (i.e. Work Papers, Business Cases, Technical Resource Manuals, etc.).

The Incentive Manager will engage with a variety of utility representatives to determine incentive levels, compliance requirements, and to promote the organizational benefits to the utility. They will manage the delivery pipeline, which may include determining customer eligibility, pre and post application development, and process management.

What you'll be doing

Project Coordination and Management

• Preparing pre- and post- incentive application packages with various utility programs. This includes gathering information from internal stakeholders to populate applications
• Monitoring project installation timelines to prepare and submit post-applications based on monthly reporting goals
• Ensuring that the Taper Project Managers understand utility compliance requirements to support accurate collection and submission of documentation for incentives, including applications, supporting calculations, pre and post photos, inspections, etc.
• Managing utility pre and post project reviews
• Tracking estimated incentive amounts and payment dates, follow up with utility for incentive timeline updates as needed
• Compiling final incentive and actual kWh savings on a per-project basis
• Coordinating workflow and communication among internal stakeholders, utilities, contractors, and customers

Documentation and Compliance

• Gathering utility information via research and interviews, and capture in required tools and systems.
• Documenting and maintain utility requirements in SharePoint
• Conducting QA/QC compliance with utility requirements and program standards/protocols
• Monitoring and communicate utility funding incentive expiration dates or other deadlines
• Assisting in the development of processes and tools to streamline and achieve scalability

What We're Looking For

• 4 years of professional project management experience with demonstrated experience managing multiple large-scale projects concurrently
• 3 years of customer service experience and experience working in a professional office setting
• 2 years of experience using database programs
• Bachelor's degree or certificate in Project Management, Energy, or related field, or equivalent work experience may be qualifying

What You'll Bring

• Independent judgment, analytical, and problem-solving
• Highly detail oriented with strong organizational and internal/external communication skills.
• Excellent project and task management skills, including managing multiple projects simultaneously
• Strong time management and organizational skills
• Customer-oriented approach
• Ability to quickly comprehend and clearly communicate technical information
• Proficiency in MS Office products, particularly MS Excel, Airtable, and SharePoint
• High level of diplomacy in working with a variety of internal and external colleagues who possess varying skill levels and work styles
• Ability to adapt to change and willingness to wear many hats
• Proven ability to meet project deadlines and work effectively within time constraints.

Preferred Qualifications

• Project management experience in the commercial construction or energy efficiency industry
• Experience working with general contractors
• Ability to translate energy efficiency specifications from contractors into proposals for customers and partners
• Understanding of energy efficiency technologies and delivery strategies
• Experience with energy efficiency auditing, workflow management, and tracking tools
• Ability to understand and articulate energy efficiency and financing concepts.
Experience working with Investor-Owned and/or Municipal Utilities.

Work Environment

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, talk and hear, and use a computer keyboard and monitor.

The work environment is in an office or remote setting.

Are You Ready?

Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Join us at Ecology Action and contribute to a sustainable future!