What are the responsibilities and job description for the Inside Sales Representative - Gainesville GA position at ECOM AMERICA LTD?
Job Description and Requirements:
This position's core focus is to support sales representatives and reseller partners. Position requires sales experience - call center experience a plus. Excellent customer support.
Job Responsibilities
- Support reseller partners
- Generate new sales leads through market research and cold calling
- Generate quotes and process orders as a result of direct customer calls and requests made by reseller partners
- Support outside sales in generating new sales within their territory
- Maintain sales call funnel (via CRM) per sales region as assigned
- Support existing customers
- Maintain complete knowledge of all ECOM products and services, our target industries (customers, trends, etc.) and competitors
- Provides basic customer support by telephone, and run periodic sales & customer reports to enhance sales efforts
Job Requirements :
- Must possess strong initiative and be comfortable working in a fast paced work environment
- Works well in a team and small company environment
- High level communication skills, both oral and written
- Multitasking
- Provide high level of customer support
- Maintain open communication channels between internal departments and reseller partners
- High level of accuracy
- Focus on building relationships with existing and new customers
- Knowledge of Microsoft Office products
- Call center experience a plus
Job Type: Full-time
Pay: $42,000.00 - $49,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
Supplemental Pay:
- Commission pay
Work Location: In person
Salary : $42,000 - $49,000