What are the responsibilities and job description for the Front Desk Agent position at Econo Lodge Inn & Suites?
Summary
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. Your core skills in hospitality and guest services will be essential as you manage check-ins, address inquiries, and handle reservations. With a high school diploma or GED and strong communication skills, you will effectively navigate multi-line phone systems and contribute to guest relations. Your premium skills in hospitality management and multilingual abilities will enhance the guest experience, making you a vital part of our team in delivering outstanding service.
Job Types: Full-time, Internship
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Hotel Experience: 3 years (Required)
- Front Desk: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Relocate:
- Cayce, SC 29033: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $14