What are the responsibilities and job description for the Front Desk Receptionist position at Econo Lodge?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Perform night audit duties as required
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Follow all hotel policies and procedures
Requirements:
- Previous experience in guest relations or front desk operations preferred
- Knowledge of hotel management systems and phone systems
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and problem-solving abilities
- Bilingual or multilingual skills are a plus
- Flexibility to work various shifts, including evenings, weekends, and holidays
We offer opportunities for career growth within the hospitality industry. Join our team of dedicated professionals committed to providing exceptional guest services in a welcoming environment. Apply now to become a valued member of our front desk team!
Job Types: Full-time, Part-time, Temporary
Pay: From $8.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- On call
- Overnight shift
- Weekends as needed
Ability to Commute:
- Spring Lake, NC 28390 (Required)
Ability to Relocate:
- Spring Lake, NC 28390: Relocate before starting work (Required)
Work Location: In person
Salary : $8
