What are the responsibilities and job description for the Senior Leadership Executive Assistant position at Economic and Community Development Institute?
ECDI is a nonprofit organization, dedicated to serving underserved and underbanked small business owners. Our goal is to assure that every entrepreneur – regardless of where they came from, where they live, their gender or their race – has access to funding and the business mentoring services they need to succeed.
We're based in Columbus, with offices in Cleveland, Cincinnati, Akron, Portsmouth, Toledo, and Dayton. For small business clients in Ohio, Kentucky and Indiana, we serve a one-stop resource center.
Our Recruiting Process:
- 20-minute call with recruiter
- 60-minute video call with panel interview
- 60-minute on site interview with hiring manager
- Job offer
ECDI is looking for a Senior Leadership Executive Assistant for our Columbus Headquarters
The Senior Leadership Executive Assistant reports to the President and supports the offices of the CEO, President, and other C-Suite roles. This position will anticipate the needs of leadership members and help them stay focused on their projects by resolving operational and administrative issues before they arise. The Senior Leadership Executive Assistant will handle a wide range of administrative, organizational, and executive support related responsibilities. They will use discretion, judgment, and knowledge of the organization when dealing with all persons related to ECDI. This position sometimes requires forty or more (40 ) hours a week and should be available to work extended hours during busy times.
This position is a 100% onsite role.
The starting annual salary range for this position is $64,000-$75,000. Candidates for this position must be located in the Central Ohio Area.
Responsibilities:
Scheduling / Coordination:
- Provide day-to-day support for the CEO and President including calendar management and arranging logistics for program travel and meetings, requiring interaction with both internal and external leaders and others to coordinator a variety of complex meetings and events.
- Maintain calendars and ensure all appointments are up to date.
- Manage multiple projects with various deadlines; ensure deadlines are met.
- Assist with event logistical planning and coordination.
- Follow up with correspondences after external meetings (e.g. thank you notes, meeting notes).
- Attend and take notes during internal and external meetings and provided to executive team within 48 business hours.
Communications:
- Ensure smooth coordination and communication between management and employees who may be working remotely.
- Assist with communications, marketing materials, and other information for internal and external audiences related to program activities and fundraising (e.g. calling and setting up connections).
- Interact with different stakeholders inside and outside the organization via phone, conference calls, and email to gather data and address requests and questions.
- Provide excellent customer service by addressing inquiries and assisting clients in a professional manner.
- Maintain confidential information and communication.
- Prepare written responses to routine enquiries.
Administration Support Needs:
- Provide administrative support, as needed, for other ECDI employees (e.g. scanning documents, mailings, printing documents).
- Perform Quarterly Board Meeting management, including maintenance of board documentation, preparation of agendas, preparing and distribution of Board Meeting materials, and taking of minutes.
- Prepare and modify documents including correspondence, legal documents, reports, drafts, memos, and emails.
- Collect, review, and analyze complex and confidential information; create reports, charts, budgets, and other presentation materials.
- Develop and maintain an executive task list for Advancement, Marketing, and Development in line with ECDI strategic goals
- Summarize, prioritize, and research information into a concise and usable format for review.
- Help leadership team members with various life management tasks, as needed.
- Obtain and distribute reports to the executive leadership team as needed.
Other Responsibilities:
- Maintain accurate files, documents, and profiles for necessary paper files and in appropriate tracking systems.
- Maintain a thorough working knowledge of and adhere to all ECDI policies and procedures.
- Participate in meetings and provide feedback for improvements.
- Perform other related activities, as required, to ensure department and organizational success.
Minimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skills, and/or abilities required.
Knowledge, Skills and Abilities
- Ability to maintain confidentiality.
- Comprehensive knowledge of standard office practices, procedures, equipment, and techniques.
- Computer skills:
- High level of proficiency in the use of Microsoft Office programs, especially MS Word, MS Excel and MS PowerPoint.
- Familiarity with CRM software and/or Salesforce, a plus.
- Experience using meeting technology including audio visual equipment, industry software and web and video conferencing.
Education and/or Experience
- Five or more (5 ) years of progressively responsible administrative/office management experience.
- Experience working in a fast-paced environment required.
- Experience working in a service-oriented role required.
- Has a broad knowledge and understanding of how a company operates.
- Associate’s degree in business, finance, or a related field preferred.
Special Requirements:
- Occasional after-hours work and travel required.
Other:
- This position is a 100% onsite role.
- Must have access to transportation in order to travel to and from the office and to meet with clients.
- Typically, the employee must be able to remain in a stationary position 50% or more of the time. The person in this position will occasionally move about inside the office to access file cabinets, office machinery, etc., and operate a computer and other office productivity machinery such as a copy machine and computer printer.
- Positions self to move items up to 15 pounds, such as printer paper boxes across the office as needed. Requests for reasonable accommodations will be considered.
- Must be able to avoid risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
- Requests for reasonable accommodations will be considered.
Benefits
ECDI offers a holistic benefits package that reflects how much we value our employees. Benefits include:
- Healthcare (including qualified dependents)
- Health Reimbursement Arrangement (HRA)
- Dental Coverage
- Vision Coverage
- Pet Benefits
- Life Insurance, STD, LTD
- 401(k) Plan
- Educational assistance program
- A generous time off package
- Take your Birthday off - Its paid!
- Hybrid Environment (during business hours)
ECDI is a Public Service Loan Forgiveness (PSLF) qualified employer.
Commitment to Diversity and Inclusion
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We are committed to attracting and retaining diverse talent while providing learning and professional advancement opportunities for our employees. We strive to advance our mission and bring equitable opportunity to all those we serve and employ.
The Economic and Community Development Institute is an Affirmative Action Employer and members of underrepresented communities and demographics are particularly encouraged to apply, including women, people of color, LGBTQ and people with disabilities.
#LI-Onsite
Salary : $64,000 - $75,000
