What are the responsibilities and job description for the General Manager Position/Assistant General Manager position at Economy Hotel?
We are seeking qualified candidates for General Manager position within the Alabama Area.
Role Overview:
As an Assistant General Manager, you will oversee the entire on-site staff, including Guest Service/Front Desk, Service Technician(s), Groundskeeper(s), and Housekeeper(s).
Key Responsibilities:
Financial:
- Understand and work towards achieving financial goals, operating assets in the owners' best interest, and adhering to Policies & Procedures Manual.
- Maintain accurate records of all community transactions and submit them promptly.
- Prepare annual budgets and income projections accurately and in a timely manner.
- Ensure timely collection and posting of rents, late fees, and check charges.
- Maintain constant communication with vendors/contractors regarding scheduling, billing, relations, and insurance.
Business Development:
- Maximize property occupancy through effective marketing strategies.
- Represent the company professionally in all interactions.
Administrative:
- Establish and implement procedures and systems to ensure efficient workflow.
- Ensure accuracy and timeliness of all administrative paperwork.
- Lead emergency response team and ensure proper handling of all emergencies within company guidelines.
Customer Retention:
- Address customer concerns and requests promptly to ensure resident satisfaction.
- Develop and implement customer retention programs.
- Consistently enforce hotel policies.
Personnel Management:
- Utilize effective techniques and company directives for screening, hiring, orienting, and training new personnel.
- Ensure staff efficiency through ongoing training, counseling, and leadership.
- Plan office staff schedules and assignments.
- Coordinate maintenance schedules and assignments.
- Handle performance problems and terminations following company procedures.
- Foster teamwork and create a harmonious work environment.
Maintenance:
- Maintain hotel appearance and ensure timely completion of repairs.
- Ensure quality and quantity of market-ready rooms.
- Communicate service-related needs to maintenance promptly.
- Record and communicate all service requests appropriately.
Safety:
- Ensure compliance with all safety rules and regulations.
- Correct unsafe conditions promptly.
- Promote a "safety first" principle among staff.
Essential Requirements:
- College degree preferred.
- Certification such as Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
- Strong problem-solving skills and ability to communicate effectively.
- Positive attitude and ability to maintain professionalism in all situations.
- Proficiency in computer skills and relevant software applications.
- Knowledge of OSHA laws and regulations.
- Willingness to participate in training to comply with laws and regulations.
- Flexibility to work evenings and weekends.
- Adherence to company policies and standards.
- Successful completion of a drug test.
Additional Requirements:
- Attendance is crucial.
- Must meet performance standards and comply with company policies.
- Must pass a background check and have property manager experience.
This job description outlines the general nature and responsibilities of the position and is subject to change as necessary. Employees are expected to follow supervisor instructions and perform additional duties as assigned. This description does not constitute an employment contract.
Job Type: Full-time
Work Remotely: No
Job Type: Full-time
Pay: $36,000.00 - $48,000.00 per year
Shift:
- Day shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Hospitality Experience: 1 year (Preferred)
Ability to Relocate:
- Montgomery, AL 36105: Relocate before starting work (Required)
Work Location: In person
Salary : $36,000 - $48,000