Head of Payroll Operations

Overview

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family. 

We are seeking an experienced and strategic Head of Payroll Operations to lead and transform our payroll department. The ideal candidate will have a proven track record in building and optimizing payroll operating models, ensuring compliance, and driving scalability. This position will be based in a hybrid capacity (2-3 days a week) at our Home Office in Gilbert, AZ.

Key Responsibilities 

• Design and implement a scalable payroll operating model that aligns with our company's growth trajectory while maintaining compliance with wage and hour regulations. 
• Establish comprehensive quality control measures for pre-payroll, during-payroll, and post-payroll processes to ensure error-free processing. 
• Oversee end-to-end payroll processing, including calculating wages, overtime, and employee deductions. 
• Develop and implement strategic initiatives to enhance payroll efficiency, accuracy, and compliance. 
• Lead and mentor a team of payroll professionals, fostering a culture of continuous improvement and excellence. 
• Collaborate with HR, Finance, and IT departments to integrate payroll systems and processes effectively. 
• Stay abreast of changing payroll regulations and best practices, implementing necessary updates to ensure ongoing compliance.  

Qualifications 

• Minimum 5 years of direct leadership experience in payroll management. 
• Demonstrated success in building and optimizing payroll operating models from the ground up. 
• Proven experience in leading the implementation and optimization of payroll systems, including end-to-end management of system upgrades, integrations, and process improvements.
• In-depth knowledge of key federal, multi-state, and local payroll tax regulations and compliance requirements.
• Strong analytical skills with the ability to interpret complex payroll data and provide strategic insights. 
• Excellent project management skills with a track record of implementing large-scale payroll initiatives. 
• Proficiency in payroll software systems and a willingness to adapt to new technologies.  

Additional Responsibilities 

• Generate and analyze payroll reports for senior management, providing insights on labor costs and financial metrics. 
• Manage relationships with external payroll vendors and service providers. 
• Ensure data integrity and confidentiality of all payroll-related information. 
• Conduct regular payroll audits to maintain accuracy and compliance. 
• Address and resolve complex payroll issues promptly and efficiently. 

While degrees and certifications are valued, the candidate's overall experience and proven success in building and managing payroll operations will be the primary factors in determining suitability for this role. 

The ideal candidate will combine technical expertise with strategic vision, demonstrating the ability to not only manage existing processes but also innovate and scale our payroll operations for future growth. 

Benefits

The Shield Co. Management is proud to offer competitive pay, growth opportunities, and full benefits. 

• Paid sick and vacation time along with 15 company-paid holidays
• Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA).
• Short-term and long-term disability coverage, plus voluntary life insurance.
• 401(k) with a competitive match: 100% of the first 3% contributed and 50% of the next 2%.
• Access to the Employee Assistance Program (EAP)

Physical Demands and Working ConditionsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular standing, walking, and sitting
• The ability to use a computer and telephone systems is essential to work.
• Work is inside a climate-controlled office with moderate noise level

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position. 

EEO Statement: The Shield Co. Management, LLC is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.