What are the responsibilities and job description for the Campus Director of Financial Assistance position at ECPI University?
This position will work at ECPI University’s Newport News, VA campus location.
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Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor’s and Master’s Programs. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.
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Position Summary
The Campus Director of Financial Assistance is responsible for managing the campus Student Finance Department and for administering federal and institutional financial aid programs. The Campus Director of Financial Assistance oversees customer service initiatives to meet the needs of students seeking financial assistance and maintains open lines of communication with other campus departments to ensure student needs are being met in a timely and efficient manner.
Responsibilities
- Responsible for the overall operation of the campus Financial Assistance Department.
- Supervises the campus Financial Assistance Department staff to include onboarding, training, providing ongoing professional development opportunities, performance management and performance reviews.
- Responsible for developing, implementing and maintaining comprehensive financial assistance services to meet the needs of students.
- Promotes financial literacy to students.
- Works with Student Finance Advisors to ensure accuracy and compliance in processing Title IV programs.
- Understands and applies federal regulations.
- Steps in to assist students and Student Finance Advisors, as well as other campus departments when expertise is needed.
- Responds to University Administration reporting requests or other informational requests.
- Other duties as assigned.
Qualifications
Education/Experience
- Bachelor’s degree preferred.
- 2-3 years of supervisory experience preferred.
- 2-3 years of experience as a Student Finance Advisor preferred.
- Any equivalent combination of education, experience, and/or training.
Skills/Abilities
- Understands and has the ability to apply federal regulations relating to financial Aid.
- Proficiency in Microsoft Office. Proficiency with CampusVue Student database.
- Utilizing AI tools preferred
- Well-developed oral and written communication skills.
- Excellent organizational and analytical skills.
- Ability to quickly master new methodologies, technologies and systems.
- Ability to handle a high pressure environment with significant timeline pressures.
- Ability to interact with employees, potential students and outside contacts of all levels, providing excellent customer service.
- Ability to work independently and with a team as well as with various constituents
Benefits of Employment
ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE.
Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.
