What are the responsibilities and job description for the Computer Operator position at ECS Federal, LLC?
ECS is seeking a Computer Operator to work in our Memphis, TN – hybrid office.
Job Description:
We are seeking to fill a Computer Operator position.
Responsibilities:
- Works independently at times in carrying out most assignments and needs guidance from supervisor.
- Monitor, research, analyze and report problems to programmer or developer.
- Create/edit/resolve Change Requests/Incidents using ServiceNow reporting tool.
- Perform application/hardware monitoring using enterprise level monitoring tools.
- Follow on-call instructions and notification procedures.
- Monitor batch scheduling processes using BMC Control-M scheduling software.
- Monitor/analyze mainframe processes using JCL and MVS commands.
- US Citizen per contract or Green Card holder required per contract and must be able to obtain a Public Trust clearance.
- Minimum Education/Experience: An associate's degree or 2 years of experience in lieu of a degree and 5 years of experience in the field or in a related area.
- JCL
- IBM Z/OS mainframe knowledge and MVS commands
- In depth knowledge of Bach job scheduling software (BMC Control-M a plus)
- Knowledge of Change/Help Desk tools (ServiceNow a plus)
- Application/hardware monitoring
- UNIX/Linux/Windows knowledge.
- High communication skills
- Must be able to effectively communicate in a positive professional manner, have experience in a leadership position, have the ability to accept direction, understand new concepts and handle multiple tasks effectively.
- Must be a self-motivated, well-rounded, organized, detail-oriented individual with sound problem-solving skills and the ability to positively influence other employees.
- Must be able to maintain accurate records. Individual must be a team leader and be both safety and security conscious with a high reliability.
- Ability to process phone requests in a professional manner, including setup and facilitation of conference bridges.
- Troubleshoot problems and assist in problem resolution to maintain productivity levels.
- Familiarity with security best practices, data privacy regulations, and compliance requirements.
- Knowledge of Information Systems and Cloud Computing Security controls
- Willing to work nights, weekends, and holidays.
- Will be responsible for supporting the operation and maintenance of online computer systems.
Req Benefits:
https://ecstech.com/careers/benefits/">https://ecstech.com/careers/benefits/
