ServiceNow Technical Lead

ECS is seeking a ServiceNow Technical Lead to work remotely.

We are currently seeking a strong ServiceNow Technical Lead/Senior Developer who is responsible to optimize, transform, and ensure Organizations are efficient and effective across the ServiceNow platform.

A Technical Lead will lead end to end ServiceNow implementation project development teams and own project delivery goals. This Technical lead will leverage knowledge and experience to deliver end-to-end automated solutions which includes technical implementation of IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Also, as a Technical Lead, you will be required to organize and prioritize the development teams efforts, interface with client stakeholders. The Technical Lead is required to provide expert-level support and technical mentoring to internal and external stakeholders.

Salary Range: $150,000-$175,000

General Description of Benefits

• Must be a US Citizen with the ability to pass an extensive federal government e-QIP background check.

• 3 years; ServiceNow Technical Lead experience

• 7 years; ServiceNow development experience

• ServiceNow Certified System Administrator (CSA) and ServiceNow Implementation certification

• Deep functional and technical knowledge of the ServiceNow configuration and implementation

• Success as Lead Consultant in 5 or more end to end ServiceNow implementation projects

• Knowledge of JavaScript or similar scripting language

• Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and demonstrated project management skills and experience working directly with customers and clients

• Experience building and coding Configuration Management Databases (CMDB)

• Expert knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services

• Expert knowledge of relational databases