What You'll Do
- Directly manage 10 national accounts, totaling $3 million or more in annual sales
- Oversee, support, and mentor NAMs within their region / subsidiary, as required
This role may include the following :
Focus on strategic conversations with the NAMs to maximize each national account
Make recommendations to the Corporate Director for NAM reassignment and / or overall disposition of accountsMonitor account performance and recommend support for NAMs, as neededIdentify and pursue new national account opportunities, both within and outside their given subsidiaryFocus will be on coordinating the Regional Account process and management, as opposed to directly managing such accountsFull responsibility for the development and leadership of a national account program, including client development and project executionIdentify fledging relationships in the branches and help to develop them into national clientsWork with our existing National Account Managers to expand existing national accountsWork with the capture team to assist in their progressDevelop clients directlyMaintain and continually improve client satisfaction with ECS servicesDevelop and improve our current tracking systems for project progress to include features related to national accountsTrain and mentor new National Account Managers and provide assistance when they need help with poor performing officesOversight of on-going national account projectsWork with market sector groupsExecute work in an area of expertiseSupport the Regional President, Subsidiary Vice Presidents and Corporate Director of National Accounts in client management, project portfolio management, proposal preparation, Principal review, quality control, business development, training and mentoring our staff, standardization of reports and proposals, and empowering our employees to growYou may support the Corporate Director of National Accounts by managing designated national accounts as defined in the NAM agreementContact assigned national client members by phone once per monthFace-to-face visits with assigned national client members once per quarter, assist Corporate Director of National Accounts with national client contractual issuesCommunicate and coordinate with national client members periodically to update and modify their requirements and requestsSchedule and lead internal training within ECS for specific national client requirements and requestsCoordinate work internally within ECS with regard to deliverables, fee, work schedule, and client requestsCoordinate invoicing internally within ECS to meet the client's needsMaintain an invoicing summary for MTD and YTD fees for each national client you manageMaintain and track a list of all active projects being executed for the national client with specific deadlinesWork with the Corporate Director of National Accounts when requested to resolve problems within branches (conflict resolution)Provide input for technical decisions, review of reports, proposals and projects, quality control, and standardization of reports and proposals as they pertain to client needsExplore other needs of national clients and help them by matching with ECS services or outside servicesBesides these responsibilities, we expect that you will also participate in marketing activities for ECS. These marketing activities will be directed by the Regional President and Corporate Director of National Accounts.Assist with other duties as assigned, the Director of National Accounts reports directly to the PresidentWhat We're Looking For
BS or BA degree in engineering, marketing, or related discipline; MS or MBA preferred
10 years of relevant experience in engineering, project management, or sales with national clients
Who We Are
ECS Group of Companies (ECS) was founded in 1988 with the goal to raise the standards of professional engineering consulting. Today, we are a leader in geotechnical, construction materials, environmental and facilities consulting services. We are employee-owned with more than 2,800 employees in 100 offices and testing facilities coast to coast. ECS is currently ranked #64 in Engineering News-Record's Top 500 Design Firms (April 2024), #144 in Engineering News-Record's Top 200 Environmental Firms (October 2024) and #28 in Zweig Group's Hot Firm List (June 2024). For additional information about ECS click here.
We love our employees and we show this through providing some great benefits, including paid time off, health and other insurance plans, retirement and college savings plans, and more. Click here to learn more about the great benefits at ECS.
ECS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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