Warehouse Operations Manager

Job Description

eCu Global Recycling is seeking a highly skilled and experienced Warehouse Supervisor to oversee the daily operations of our Massachusetts warehouse. As a key member of our team, you will be responsible for managing inventory, supervising staff, and ensuring that all logistics processes are running smoothly.

Key Responsibilities:

• Oversight of scheduling activities, including personnel, for all logistics processes from receiving to delivery.
• BUILDING AND MAINTAINING POSITIVE RELATIONSHIPS WITH VENDOR PARTNERS AND CUSTOMERS IS CRUCIAL FOR THIS ROLE.
• Assistance with the creation of job protocols and ensuring strict adherence.
• Supervision and training of warehouse staff.
• Tracking and documenting service providers' performance.
• Confirmation of receipt of cables from receiving and organization accordingly within warehouse.
• Development and management of operational KPIs.
• Monitoring operational performance through KPI reporting and data analysis.
• Identification of efficiency opportunities and driving strategies/continuous improvements that will streamline processes and reduce costs.
• Ensuring all service commitments (including quantity, quality, and timing) are met.
• Management of inventory (ensuring control and accuracy) and associated documentation.
• Implementation of strict security protocols and enforcement to ensure the protection of cable at all stages of custody.
• Scheduling and consolidation of outbound deliveries to achieve lowest possible transportation costs.
• Informing management on status of operational performance and ongoing issues.
• Reinforcing safety practices and maintaining a safe work environment.
• Ensuring appropriate safeguarding of equipment and cable to avoid injury or damage.
• Compliance with safety protocols/environmental regulations/labor laws at all times.