Scrum Master

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

The Scrum Master will be responsible for facilitating and guiding the Scrum process within the healthcare IT division at ECU Health. This role involves working closely with cross-functional teams to ensure the successful delivery of IT projects that enhance patient care and operational efficiency. The Scrum Master will foster a collaborative environment, remove impediments, maximize productivity, and ensure that the team adheres to Agile principles and practices.

Responsibilities

• Facilitate Scrum Events: Organize and lead daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Support the Product Owner: Assist in managing the product backlog, ensuring it is well-groomed and prioritized.
• Remove Impediments: Identify and resolve obstacles that may hinder the teams progress and goal achievement.
• Promote Agile Practices: Advocate for Agile methodologies and ensure the team follows Scrum practices., including building consensus on what can be achieved during each sprint cycle.
• Team Collaboration: Foster a culture of collaboration and continuous improvement within the team.
• Performance Tracking: Monitor team performance metrics and provide regular updates to stakeholders. Provide insight into capacity building, team velocity, burndown rates, backlog aging and other relevant metrics in scaled agile framework.
• Training and Coaching: Provide training and coaching to team members on Agile principles and practices.
• Stakeholder Communication: Maintain clear and effective communication with stakeholders to ensure alignment on project goals and progress. Excellent communication, facilitation, and conflict resolution skills.
• Proficiency in learning new skills quickly through knowledge procurement and peers. Detail oriented with advanced-level competencies in managing competing priorities.
• Possesses a spirit of discovery and a relentless pursuit to problem solving.
• Demonstrate advanced-level competencies in project management and leading teams operating within an Agile framework.
• Demonstrate competencies in planning and facilitating key Agile framework events, such as sprint planning, daily stand-ups (check-ins), post-sprint retrospection, and backlog administration.
• Possesses clear understanding of technology interdependency from a business or clinical operations and IT system perspective on complex or enterprise level and can evaluate how work may impact other teams.
• Analyze data and present information in a way that is understandable and supports decision making.
• Understands and supports security practices and data controls. Possesses the ability to assess and evaluate risk regarding new and existing technologies.
• Manages individual work efforts and completes assignments that meets quality results and desired outcomes under limited supervision.
• Follows methodology and procedures set by IS Project Management Office (PMO) relative to Agile framework.
• Identifies, promotes, and teaches advanced-level process and performance improvement opportunities to enhance team and departmental functions.
• Promotes opportunities for change and innovation. Has developed a professional reputation that reflects and continues to demonstrate project management and Agile competencies, self-direction, and motivation to learn.
Individuals are expected to make informed decisions independently, considering the broader impact on people, projects, and processes.

Minimum Requirements

• Bachelor's degree or higher in computer science, Information Technology, or a related field.
• Master's degree in computer science, Information Technology, or a related field preferred.
• Minimum of 3 years of experience as a Scrum Master in an IT environment, preferably within healthcare.
• Strong understanding of Agile methodologies and Scrum framework.
• Proficiency in Agile project management tools (e.g., Service Now, Jira, Trello)
• Must possess strong self-organization skills and be capable of managing their own tasks while serving as a knowledge resource and advisor to others.
• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) preferred.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Contact Information

#LI-MG1
#LI-HYBRID