What are the responsibilities and job description for the Receptionist position at Ecumen?

Receptionist - Full Time 80 hrs bi-weekly M-F Days 8am-4 : 30pm - We offer excellent benefits, PTO / Sick Time, Paid Holidays and an incredibly supportive & fun team environment!

The Hillock is hiring a Receptionist. The Hillock is a newly constructed 100-unit community located in Minneapolis. It includes 11 units dedicated to provide homes to otherwise homeless veterans as well as four units dedicated to individuals participating in programming offered by Hennepin County.

The Receptionist is responsible for answering and transferring all incoming telephone calls in a courteous and professional manner, giving information, directions, and other appropriate assistance to residents, staff, guests, vendors, and visitors as needed. The receptionist will immediately notify supervisor if they perceive any safety issue for residents, staff or others. This position will perform any necessary clerical functions working in accordance with established policies, procedures, and / or specific instructions from the supervisor.

Opportunity Details :

Full-Time -

Full Time Days 80hrs bi-weekly
The targeted pay range for this job is $16.50 to $18.50 per hour.

Ecumen considers a variety of factors when determining new hire pay including experience, qualifications, and, when applicable, certifications, licenses, and education.

Ecumen offers a comprehensive benefits package to our full-time team members including medical, dental, vision, flexible spending and health savings accounts, life & disability insurance, paid time off benefits (PTO and Sick & Safe Time), a generous 6% 401(k) match, and other well-being resources. Learn more at https : / / www.ecumen.org / find-a-career / benefits / .

About Us :

Ecumen is an industry leader dedicated to advocating for older adults by providing housing choices, compassionate healthcare, and innovative services. For 160 years Ecumen has cared for those in need. Now, as Minnesota's 8th largest senior living provider, we continue to advocate for those we serve. Join a team where you can make a difference in advancing our mission to serve our older adults, while we commit to creating a place where everyone belongs.

Essential Job Responsibilities :

Greets all persons entering the facility in a professional and courteous manner. Informs, guides, directs and otherwise assists residents, visitors, team members, guests, and vendors. Notifies supervisor of any unsafe or perceived safety issues.

Answers the telephone politely and attentively, screens calls, routes calls, and takes messages for residents and employees in a courteous manner.

Sends and receives fax transmissions, emails, scanned, mail as directed.

Ensures resident / tenant directory is accurate and up to date. Routes resident and office mail to appropriate parties.

Provides support to business office and other management staff, as directed. Prepares special reports, documents, correspondence, and provides clerical assistance as directed from various departments and staff.

Other duties as assigned.

Receptionist Minimum Required Qualifications :

Excellent customer service and telephone skills.

Ability to communicate effectively in both verbal and written formats

Computer skills and experience with Microsoft Word and Excel

Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to : Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations.

Preferred Qualifications :

High School diploma or GED equivalent

Prior customer service experience

Prior experience working with seniors

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary : $17 - $19

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