What are the responsibilities and job description for the Counter Sales position at Ed Herrington Inc.?
Ed Herrington Inc is a family-owned and operated building supply company with locations in New York (Hillsdale, Hudson, Chatham, and Millerton), Lakeville, CT and Sheffield, MA. Our ability to provide exceptional service has made it possible for us to develop a company built on customer satisfaction. Our positioning statement, “We share your passion”, is the expression of our core values of helping our customers and employees succeed. Our customers place complete trust in our integrity and rely on us as a consistent source of high-quality products. We strive to “Make It Easy for Our Customers to Do Business with Herrington’s.”
Ed Herrington Inc. is currently seeking full-time Counter Sales for daytime schedule Monday – Friday, 7a – 4p, Every other Saturday 7a-3p.
Benefits:
Based on employment status - Medical/Dental/Vision/Life Insurance/Short- & Long-Term Disability/401(k) Profit Sharing/Employee Discount/Tuition Assistance/Paid Vacation, Sick and Holiday time.
Based on employment status - Medical/Dental/Vision/Life Insurance/Short- & Long-Term Disability/401(k) Profit Sharing/Employee Discount/Tuition Assistance/Paid Vacation, Sick and Holiday time.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Assists at paint or building products counter as necessary.
- Greets customers on sales floor and determines make, type, and quality of merchandise desired. Engages customers in discussion about the CORE Product of the Month.
- Responds to phone inquiries to solve problems, take orders, and sell product.
- Stocks shelves, cleans and arranges merchandise, prepares for re-supplying the store. Utilizes empty peg worksheet to maintain stock levels.
- Teams with store management and receiving personnel to maintain overstock areas.
- Displays or describes merchandise, suggests selections that meet customer’s needs and emphasizes selling points of the product such as quality and utility.
- Processes customer sales to an annual RSL budget of sales volume.
- Prepares paint orders to customer stated color requirements.
- Prepares point of sales slip, quotations, delivery orders or special orders. Wraps or bags merchandise for customer according to customer requests and merchandise requirements.
- Researches new or non-stock products to satisfy customer inquiries, within reason. Uses database to research availability of merchandise and processes orders.
- Opens and monitors assigned register/till each morning to receive payments for goods sold during workday. Obtains credit authorization as necessary for sales.
- Maintains awareness of all activities on sales counter/sales floor. Acts as a “go to” person to insure maximum sales and profit from daily operation.
- Reviews orders for ideas to expand services available to current customers/prospective customers.
- Performs inventory functions as necessary.
- Writes orders and schedules initiation of services.
- Maintains neat and orderly sales and work area and suggest improvements. Merchandises area of responsibility, rotating end caps & bulk displays for maximum turns and customer exposure.
- Confers with customers and management personnel to resolve concerns.
- Participates in all required training assignments and trade show attendance.
- Displays teamwork and effort in performance of all duties.
Supports the goals and objectives of Ed Herrington, Inc. through adherence to company policies, safety guidelines, and work requirements for successful completion of all assignments.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) preferred.
PHYSICAL DEMANDS: While performing the duties of this job, the employee has prolonged period standing and moving about the retail space; frequently lift/move up to 50 pounds & occasionally lift/move up to 100 pounds with assistance. Ability to stay calm and focused under busy and stressful conditions. Ability to stay calm and focused under busy and stressful conditions.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to potential fast paced stressful environment, direct contact with customers, and occasional outside conditions.
Ed Herrington, Inc (Herrington’s) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Herrington’s is committed to an equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Herrington’s are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Herrington’s will not tolerate discrimination or harassment based on any of these characteristics.
