What are the responsibilities and job description for the Customer Relations Associate - Ed Morse Delray Toyota position at Ed Morse Automotive Group?
Overview
Accelerate your career with Ed Morse Automotive Group! With 75 years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 locations, representing 30 automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
Ed Morse Automotive Group is currently looking for a Customer Relations Associate to join our team!
Responsibilities
- Service Warranty/Customer Pay transaction follow up phone calls.
- Missed service appointment follow up calls.
- Customer liaison for complaints from service issues.
- New Vehicle and CPO Sold follow up phone calls.
Qualifications
- Minimum 1 year of Customer Service experience
- Must successfully complete a pre-employment background & drug screening.
- Must hold a valid driver’s license.
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
- Weekly Pay
- Uncapped earning potential! -Bonuses, Commissions, etc.
- 401K with company match
- Competitive Health Benefits including:
- Medical
- Dental
- Vision
- Supplemental Insurance options, Life Insurance, Short Team Disability & Long-Term Disability
- Employee Assistance Program
- Quarterly Wellness Program
- Vacation Pay
- Sick Pay
- Six Paid Holidays each calendar year
- Fantastic Employee Purchase Program! – Discounts on vehicles, parts & service
- Employee Referral Program- Get rewarded for working with friends!
- Become involved in our community with Ed Morse Cares
- Unlimited career potential- opportunities in multiple states with over 30 brands!
- Ongoing Education - receive manufacturer and product knowledge training.
