What are the responsibilities and job description for the Automotive Service Advisor - Luxury position at Ed Napleton Automotive Group?
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Aston Martin of Downers Grove, the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.
Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50 dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
- Pay ranges between $70,000-$125,000 per year. This includes incentive-based pay, so your skill and effort drive your income!
- Family Owned and Operated- 90 years in business!
- Medical, Dental, Vision Insurance, and 401K
- For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
- Paid Vacation and Sick Time
- Discounts on products, services, and vehicles
- Extensive and ongoing training with specialists
Job Responsibilities:
- Work with customers to ensure we meet and address all vehicle maintenance needs
- Write repair orders for customers with full transparency of cost and time estimates
- Provide exceptional and timely communication-keeping customers updated throughout the process
- Communicate frequently with Technicians and Parts to ensure timely completion of work
- Exhibit a positive attitude and strong work ethic with customers and co-workers.
- Utilize cutting edge Fixed Operations Technology
- Other duties as assigned
Job Requirements:
- Exceptional Customer Service Skills
- Tech Savvy- able to learn and utilize technology
- Previous Automotive Service Advisor Experience is a plus but not required
- Willingness to undergo a background check and drug screen in accordance with local law/regulations.
- 18 years of age or older to comply with the company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
IND1
Napleton Automotive Group, Aston Martin of Downers Grove, Automotive Service Advisor, Automotive Service Writer, Luxury Automotive, CDK, Aston Martin, Downers Grove, CDK
Job Type: Full-time
Pay: $70,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience:
- Luxury Service Advisor: 2 years (Required)
- CDK: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Downers Grove, IL 60515 (Required)
Work Location: In person
Salary : $70,000 - $125,000
