What are the responsibilities and job description for the Automotive Service Advisor/Writer - Lexus position at Ed Napleton Automotive Group?
WE ARE OFFERING A SIGN-ON BONUS OF $3,000!
Automotive Service Advisor
$65,000 – $120,000 based on experience, schedule, and performance
Guaranteed minimum monthly income of $6,500 for the first three months.
Easy and simple compensation plan
Flexible work week schedules
Luxurious working environment
Fair work distribution
Paid training.
Career training and advancement for management opportunities
Located at Napleton's Lexus of Wayzata a locations, the Automotive Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.
What We Offer:
- $65,000-$120,000- Depending on experience and performance
- Medical, Dental, and Vision Insurance
- 401k and additional benefits
- Vacation Time
- Discounts on products, services, and vehicles
- Extensive and ongoing training with specialists
Job Responsibilities:
- Work with customers to ensure we meet and address all vehicle maintenance needs
- Write repair orders for customers with full transparency of cost and time estimates
- Provide exceptional and timely communication-keeping customers updated throughout the process
- Communicate frequently with Technicians and Parts to ensure timely completion of work
- Exhibit a positive attitude and strong work ethic with customers and co-workers.
- Utilize cutting edge Fixed Operations Technology
Job Requirements:
- Exceptional Customer Service Skills- required
- Tech Savvy- able to learn and utilize technology- required
- Previous Automotive Service Advisor/BDC Experience- preferred
IND1
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Type: Full-time
Pay: $65,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Service Advisor/Writer: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $65,000 - $120,000
