What are the responsibilities and job description for the Customer Service Representative position at Ed Quintus - State Farm Agent?
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
In our 29-year history, we've built a reputation for consistency and excellence. We're proud of our low turnover rate, which reflects our positive team environment and exceptional workplace culture.
Role Description:
We're looking for a Customer Service Representative to join our State Farm Agent team. If you have excellent customer service skills, attention to detail, and a desire to help people, this could be the ideal role for you. You'll enhance your career while resolving customer inquiries, coordinating with other team members, and anticipating the needs of our community.
Responsibilities:
- Answer customer inquiries and provide policy information
- Assist clients with policy changes and updates
- Process insurance claims and follow up with clients
- Maintain accurate records of customer interactions
Qualifications:
- Strong communication and interpersonal skills
- Detail-oriented and able to multitask
- Previous customer service experience preferred
- Must obtain Licensing upon hire
